• Lead strategy, design, and implementation of a scalable underwriting workbench for a $300M+ Excess Casualty book. • Serve as the voice of the customer while fostering and developing positive relationships with core stakeholders to achieve successful business outcomes.• Define product roadmap and vision and align to program PI’s • Facilitate the gathering and documentation of complex business requirements via SAFe Agile Practices.• Create dynamic product demos via a diverse series of presentation methods. • Define and track KPIS to measure success and report accordingly to stakeholders.• Drive value driven decisioning to ensure a successful release strategy. • Manage scope and backlog prioritization in conjunction with stakeholders.• Champion of team culture: learning, growing, and winning as a team.

• Responsible for gathering requirements and leading implementations of various IT sponsored projects for P&C North America and supporting continued system maintenance, training and user adoption. • Identified areas for process improvement within the Treaty, Facultative, and Claims business units.• Accountability for successful execution of internal and SOX related underwriting compliance activities, associated reporting and other general operational needs. • Serve as primary liaison between the BU’s and IT, managing relationships and ensuring accountability to SLAs.

• Drive the gathering requirements and implementations of various IT sponsored projects for NA Claims and supporting continued system maintenance, training, and user adoption. • Accountability for successful execution of reporting, Trade Sanctions compliance and other general operational needs.• Serve as primary liaison between the BU’s and IT, managing relationships and ensuring accountability to SLAs.

- Consultant via Pitney Bowes until permanent hire by Gen Re in 2012- Claims Support to Global Claims Manager and Corporate Claims Department.

Consultant via Pitney Bowes- various administrative services