Donna Vaughan Email and Phone Number

Strategic manager, caring mentor, and analytical operations leader with over 15 years’ proven track record leading organizations to growth and development. Highly skilled in turning under performing operations and employees into success stories. In-depth understanding of managing operations, budgets and maintaining accounting and financial controls. Builds high-performing teams, and mentors staff to increased productivity and successful outcomes. Builds and fosters, cohesive work environment that promotes high employee morale. Effective communication, interpersonal and presentation skills, with proven record of partnering at all levels, while exceeding customer expectations.Reliable individual contributor and collaborative team player. Leads and mentors direct reports, and spearheads performance evaluations, HR initiatives, performance improvement plans, hiring and terminations. Implements strategic planning, provides direction, and develops policies and procedures. Analytical problem-solver committed to resolving issues and mitigating risks. SKILLS & QUALIFICATIONS • Strategic Planning• Community Relations • Employee Relations & Coaching • Cross-Functional Communications • Team Building & Conflict Resolution• Business Operations Management• Process Improvement Initiatives• Team Management & Mentoring• Needs Assessments & Issue Resolution • Customer Service & Quality Standards • Employee Hiring • Performance Reviews & Corrective Actions• Budgets Management & Cost Controls• Data Analysis & Performance Metrics • Trends Analysis & Forecasting• Human Resource (HR) & Legal Compliance • Payroll Administration• Training & Development• Policies & Procedures Development• Recruiting & Retention Strategies