Donna V. Email & Phone Number

Greater San Diego Area

Greater San Diego Area

OR Innovations, Inc. provides innovative surgical solutions through our proprietary SoloFit® 360ᵒ Body Coverage Surgical Gowns and DropStop® Securing Kits; improving OR efficiency, safety and cost savings.Providing leadership focus and results in business operations, account management, and revenue generation by supporting domestic and international product sales, distribution, and marketing of our innovative surgical solution products.

Greater San Diego Area

Springboard is CONNECT’s flagship business acceleration program, designed to assist science and technology-based start-up companies with strategic business, marketing, and financial guidance from mentors who have experienced success building a company. - Advise and guide medical device start-up companies on business models, marketing plans, financial models and projections, intellectual property, valuation, due diligence, financing and industry feedback; including providing valuable introductions to potential clients or strategic alliances.

Greater San Diego Area

Radiology Oncology Systems, Inc. (ROS) is a comprehensive provider of pre-owned radiation therapy and diagnostic imaging equipment and services. Provides business development and sales leadership driving diagnostic imaging and radiation oncology equipment sales solutions; with a priority focus on bringing quality, cost efficient medical equipment solutions to healthcare facilities in the U.S. and abroad. Key Responsibilities include:Sales, Account Management, B2B, B2C, Capital Equipment, Domestic and International Clients, Medical Equipment, Radiation Oncology Equipment

Greater San Diego Area

Led strategic planning, project/program management and execution to the Customer Support division. - Led 50 nationwide service and support engineers with overall responsibility for all customer- facing service/support business operations, end-user product training, and service revenue generation goals.- Consistently exceeded revenue targets. Awarded President’s Club in 2011, 2012 and 2013. - Grew annual billable sales revenue 50% in 3 years. Restructured organization to facilitate cross-selling and service sales alignment, implemented marketing /sales strategies and e-marketing campaigns. - Effectively lead multiple cross-functional company-wide initiatives (Critical Accounts, Product Reliability, Training, and Inside Sale /Marketing initiatives) to improve products, services, and customer experience; improving customer satisfaction scores from 68%-.90% in 3 years.

Greater San Diego Area

General management responsibility for the Customer Support division and key results areas.- Managed operations and development of a 24/7 call center, 3 Regional Managers, 30 nation-wide field support engineers, and a team of 10 clinical, technical product experts.- Improved field employee’s work performance and applied time from <38% to >78%, by creating a standard approach for developing and delivering new hire, onsite or remote-centric training for employees, end-users and dealers.

Greater San Diego Area

Restructured Customer Support department by optimizing systems/processes, developing high performing teams and increasing professionalism of entire department. - Established key metrics to monitor service performance, response times and customer satisfaction.- Created a standard approach for delivering onsite and remote-centric service repair solutions to expedite service and increase customer satisfaction.

Greater St. Louis Area

Managed a diverse team of diagnostic imaging professionals supporting 6 multi-modality imaging facilities with direct oversight of strategic planning, staff development, budgeting, productivity, quality management and business development; improving patient satisfaction and campus growth. - Managed procedure coding, billing, reimbursement and revenue recovery for diagnostic imaging service lines, performing 80,000 annual procedures.- Project Lead for design, construction and operational management of 2 off-site diagnostic imaging centers, including staffing strategies, equipment selection, workflow mapping and accreditation. Increased procedure volumes 40% and access to diagnostic imaging services.- Increased procedure referrals 5% to 8% year over year. Implemented and executed business development strategic plan to increase physician referrals and campus growth for Diagnostic Imaging, Laboratory Services, Pulmonary/Respiratory Services, Pain Management, Orthopedics, Sport’s Medicine, Reconstruction/Cosmetic Surgery and Community Health and Wellness Programs.

Greater St. Louis Area

Directed and provided leadership skills in diagnostic imaging, treatment and delivering direct patient care following nuclear medicine best practice standards.- Implemented Quality Management programs with respect to CMS, JCAHO, ACR and IAC guidelines.- Held the position of Radiation Safety Officer for BJWCH campus (2000-2007); managing NRC Radioactive Materials License (RML) and facilitating Radiation Safety Committee.

Greater St. Louis Area

Delivered and directed daily patient workload by assigning technologist and equipment to maximize productivity and exceed patient satisfaction in a controlled, safe clinical environment.- Coached and mentored Nuclear Medicine Technologist students on best imaging practices and course curriculum

Diploma / Nuclear Medicine

St. John's Mercy Medical Center / Washington University School of Nuclear Medicine- joint program Associates of Applied Science (Nuclear.

Certification

Activities and Societies: SNMMI ARRT NMTCB ASRTAssociates of Science equivalent, Radiology Technology / certification- ARRT(R) diploma.