AeroLeads people directory · profile
Donna Weber Email & Phone Number
Customer Onboarding and Value Expert
at
Springboard Solutions
1 work email found
@springboardin.com
12 phones found area 908, 415, 707, and 609
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Onboarding and Value Expert
Location
Fairfax, California, United States
Company size
Who is Donna Weber? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Donna Weber is listed as Customer Onboarding and Value Expert at Springboard Solutions, a company with 1 employees, based in Fairfax, California, United States. AeroLeads shows a work email signal at springboardin.com, phone signal with area code 908, 415, 707, 609, and a matched LinkedIn profile for Donna Weber.
Donna Weber previously worked as Customer Onboarding and Value Realization Expert at Springboard Solutions and Customer Onboarding and Enablement Programs at Springboard Solutions. Donna Weber holds B.A., History from Uc San Diego.
Company email context
Email format at Springboard Solutions
This section adds company-level context without repeating Donna Weber's masked contact details.
{first}@springboardin.com
89% confidence
AeroLeads found 1 current-domain work email signal for Donna Weber. Compare company email patterns before reaching out.
Profile bio
About Donna Weber
Companies that work with me decrease time to first value, increase customer lifetime value, reduce implementation time and costs, product usage and adoption, and scale Customer Success organizations.Every day you’re not driving customers to value you are losing revenue, frustrating your teams, and diminishing your reputation. I am here to help. I help high-growth companies turn new and existing customers into loyal champions. I'm a recognized Customer Success thought leader, influencer, and strategist. I literally wrote the book on customer onboarding, Onboarding Matters. Here are some of the ways successful organizations work with me: ☀️ Customer Onboarding Review: Whether you face insurmountable churn or overwhelming growth, I carefully inspect your current process and provide guidance and recommendations to quickly take it to the next level. ☀️Customer Onboarding Fast Track: We work together to optimize your onboarding process using my proven process that reduces your backlog, delivers value, improves customer and employee satisfaction, and increases renewals, expansions, and referrals.☀️ Orchestrated Onboarding™ Masterclass: Learn how to successfully onboard, retain, and grow customers with a prescriptive onboarding process☀️ Keynote Speaking: Whether in person or virtual, people rave about my presentations. I am an engaging presenter who loves to interact with the audience. Popular keynotes include: Driving Customers to Value. At Scale; Who Thinks You’re Customer Centric? You? Or Your Customers? When Customers Win, You Win☀️Ask the Author Anything Session: If your team is reading Onboarding Matters, there is a good chance they have questions I can answer. ☀️ Trusted Advisor Services: Engage me as a Trusted Advisor on an ongoing basis to work through pressing challenges and opportunities.👉 Check out my award-winning book: Onboarding Matters.Here's a bit more interesting information about me: Prior to founding my boutique consulting firm in 2016, I worked at several startups, where I built Customer Success and Customer Education programs and organizations from scratch. I'm also an award winning author and kayaker. 🏆My recent awards include: Top 25 Customer Success Influencer 2022, Top 50 Customer Success Influencer 2022, Top 100 Customer Success Strategist 2021, Big Book Awards for Best New Non-Fiction, and Best Business Book in 2021.When customers win, you win. It’s that simple. ▶️https://calendly.com/donnaweb/quick-chatdonna@donnaweber.comwww.donnaweber.com
Listed skills include Instructional Design, Training, Enterprise Software, Saas, and 26 others.
Current workplace
Donna Weber's current company
Company context helps verify the profile and gives searchers a useful next step.
Springboard Solutions
19 roles · 29 years
Donna Weber work experience
A career timeline built from the work history available for this profile.
Customer Onboarding And Value Realization Expert
CurrentHigh growth companies hire me to increase customer retention and lifetime value, decrease time to customer first value, reduce implementation time and costs, boost product adoption and usage, and scale Customer Success organizations.Ready to increase customer retention and profits? As a recognized thought leader, influencer, strategist, advisor, author.
Apr 2016 - Present
Customer Onboarding And Enablement Programs
CurrentDonna Weber’s proven process will reduce your backlog, deliver value, improve customer and employee satisfaction, and increase renewals, expansions, and referrals.
Apr 2016 - Present
Customer Onboarding And Enablement Assessments
CurrentWhether you face insurmountable churn or overwhelming growth, Donna Weber carefully inspects your current onboarding and enablement approach for you to quickly take it to the next level.What you get:➡️When you work with Donna you receive a strategic review of how you currently onboard new customers (or not)➡️Donna breaks down the process to identify what’s.
May 2022 - Present
Orchestrated Onboarding® Masterclass
CurrentThe Orchestrated Onboarding™ Masterclass will show you how to successfully onboard, retain, and grow through the high customer demand you have for your product or platform. You’ll move from ad hoc to prescriptive customer engagement at the very beginning when it most matters. You’ll break down team silos to provide a cohesive and seamless customer.
Sep 2021 - Present
Next Level Coaching
CurrentReady to take your career, role, team, and company to the next level? That's where Donna Weber comes in. Engage Donna as your secret weapon to reach new heights.
Mar 2021 - Present
Ceo And Founder
Current
Apr 2016 - Present
Instructor
CurrentI coach Customer Success courses on Sales Impact Academy, the world's leading go-to-market learning platform, providing a continuous live learning solution for high-growth technology companies. For more information visit: https://www.salesimpact.io
Mar 2022 - Present
Principal
KickStart Alliance is a B2B leadership and operational consulting team. We are strategists with deep expertise who know how to scale and optimize your business. Whether you need top-calibre expertise to drive an initiative, or assistance for an interim assignment, let’s talk. We provide a variety of consulting services, coaching, workshops, books and.
Jul 2017 - Jan 2022
Member
Customer Education Manager AssociationPresented at several CEdMA conferences.Currently serving on the CEdMA Board as Marketing Trustee.
Apr 2006 - 2022
Senior Director Of Education And Enablement For Tibco Analytics / Jaspersoft
Designed and executed on overall Customer Success and Customer Education strategy.Managed the global Education and Enablement team for TIBCO Analytics, products included Jaspersoft and Spotfire. Responsible for $7M P&L, with 46% margins. Team lead for the Create Customers for Life Initiative on the TIBCO Analytics Senior Leadership Team.
Mar 2015 - Mar 2016
Head Of Training And Customer Success Programs
Head of Jaspersoft Training Services and Customer Success Programs.Designed and launched Customer Success Manager program, providing dedicated Customer Success Managers and resources to ensure customer loyalty and success, leading to increased renewal rates.
Apr 2014 - Mar 2015
Senior Director Of Enablement And Training Services
Responsible for training and enablement of Jaspersoft customers, employees, and partners.Team lead for the Customer Success Initiative on the Jaspersoft Senior Leadership Team.
Dec 2013 - Apr 2014
Director Of Training Services
Built Jaspersoft University from the ground up, creating a curriculum of courses for Jaspersoft end users, administrators, developers, and open source community. Courses delivered in the classroom, live online, and self-paced, through the Jaspersoft Online Learning Portal. http://www.jaspersoft.com/bi-trainin-center.Launched and manage Authorized Learning.
Jan 2009 - Dec 2013
Director Of Training Services
Developed, designed, launched, marketed, and managed Sugar University from ground up to a thriving business, enabling SugarCRM prospects, customers, partners, employees, and open-source community to be successful with their SugarCRM implementations.
Apr 2006 - Oct 2008
Sr. Instructional Designer
Supportsoft
Design, develop and deliver technical administration training on SupportSoft support-automation software to global customers, partners and employees.
Sep 2004 - Mar 2006
Manager, Instructional Design
Developed and implemented employee training on Siebel CRM to ensure employees were equipped to sell, implement and support Siebel product releases and upgrades.
Sep 1999 - Aug 2004
Senior Curriculum Developer
Designed, developed, and delivered application training for North American sales force.
1997 - 1998
~1 yr
Usability Coordinator
Managed usability lab; developed and maintained extensive database for recruiting, scheduling, and tracking study participants.
1997 - 1998
~1 yr
4 education records
Donna Weber education
B.A., History
Uc San Diego
Completed The Playing Big Facilitator Training With Tara Mohr
Playing Big
Education record
Karuna Institute
Education record
Prospect High School
FAQ
Frequently asked questions about Donna Weber
Quick answers generated from the profile data available on this page.
What company does Donna Weber work for?
Donna Weber works for Springboard Solutions.
What is Donna Weber's role at Springboard Solutions?
Donna Weber is listed as Customer Onboarding and Value Expert at Springboard Solutions.
What is Donna Weber's email address?
AeroLeads has found 1 work email signal at @springboardin.com for Donna Weber at Springboard Solutions.
What is Donna Weber's phone number?
AeroLeads has found 12 phone signal(s) with area code 908, 415, 707, 609 for Donna Weber at Springboard Solutions.
Where is Donna Weber based?
Donna Weber is based in Fairfax, California, United States while working with Springboard Solutions.
What companies has Donna Weber worked for?
Donna Weber has worked for Springboard Solutions, Sales Impact Academy, Kickstart Alliance, Customer Education Management Association, and Tibco Software Inc..
How can I contact Donna Weber?
You can use AeroLeads to view verified contact signals for Donna Weber at Springboard Solutions, including work email, phone, and LinkedIn data when available.
What schools did Donna Weber attend?
Donna Weber holds B.A., History from Uc San Diego.
What skills is Donna Weber known for?
Donna Weber is listed with skills including Instructional Design, Training, Enterprise Software, Saas, Leadership, Business Process, E Learning, and Cloud Computing.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial