General Manager
Here I was responsible for managing business operations and dealing with invoicing, strategy development, business modeling, forecasting, client proposals, pricing, client contracting, shared service resources, and organization development. I have been involved in negotiating 100+ service contracts with total value of $50M+. participated actively in expanding the offer into mortgage, insurance, finance, retail, hospitality, and real estate industries. Delivered administrative support in devising and presenting efficient annual business forecast and budget approvals in accordance with business needs and objectives. I successfully managed monthly Profit and Loss including sales results and operating expense. Set up key services process and deliverables for cross industry services contracts in accordance with business goals. Key Contributions: Acquired business unit results supporting shared services, including legal, finance, and property management. Generated model client Return on Investment (ROI) for the service while demonstrating up to 26 cost factors. Formulated client price proposals with focus defining “robotic” solution, benefits, and indicative costs.