Claus Donnerstag Email & Phone Number

Do you know how your customers experience doing business with you and your company?UserTribe™ offer you insights into how your customers experience doing business with your company and your competitors, and we enable you to integrate and secure the implementation of the learnings and best practices we provide you with.Customer Empowered Business™ constitutes a solid foundation for optimizing your business and making wiser and faster business decisions.Accelerate your business results with neutral and honest customer insights.Research proves that in most business there is a dark spot: What the business deliver is not what their customers actually want or need.With UserTribe’s on demand platform you gain access to an innovative way of working strategically with behavioral customer insights. Each full service experience starts with the Discovery Process, in which we map out opportunities and gaps in your current processes. Next, we address those opportunities and gaps through neutral, unbiased Insights into the actual behavior and needs of your customers. Finally, we enable you to Integrate & Secure learnings from the Insights phase into your organization, thus ensuring the best strategic and operational outcome across all your departments and business lines.UserTribe’s services form a natural, fast and flexible part of your processes, enabling you to accelerate development and solve business questions and strategic challenges. Our rapid, honest market feedback method empowers your business to meet customer needs and deliver high quality projects. Every time. And that is Customer Empowered Business™.Some of your benefits:  Discover gaps with great business potential Experience your business through the eyes of your customers Learn how and why potential customers do business with your competitors Integrate learnings across your entire business Kill internal discussions and make wiser, faster business decisions

Copenhagen Area, Denmark

Headhunted to lead the business transformation going from one channel performance to bundle with more channels in the portfolio including launch of a new channel. Excellence in sales and marketing, commercial thinking and acting. Responsible for profit and loss whilst formulating, and executing a strategy to gain the market share.RESPONSIBILITY & TASKS Reporting into Nordic GM and part of the Nordic Sales Board as well as part of the Sales EMEA Management Full P/L responsibility of spot sales, creative sales, web sales and inventory management Clear strategy for the sales team as well as the market Coaching and motivating on all levels, individually as well as on team level On-going Sales training: negotiation, sales psychology, market developmentKEY ACHIEVEMENTS Double digit revenue growth three years in a row Launch of new commercial channel TLC October 2011, +132% over budget in the first year Creative Sales with 360 deals with cross selling and bundling across platforms growth +154% over three years AFP project worldwide with Maersk, Nordic creative cases with Arla (Lurpak), Citroen, Hi Fi Klubben and more

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Education record

Education record