Donnesha Greer Email & Phone Number

Nolensville, TN

• Promoted to program manager providing leadership, direction, training and supervision of Support Plans;
• Provide adept leadership and supervision of the rehabilitation of persons with developmental disabilities; ensure active treatment for clients;
• Train, motivate and equip staff to perform duties at their highest potential; train staff on ISP & BSP and perform proficiency checks on objectives and supports ongoing program active treatments;
• Coordinate and ensure the overall… Show more
• Coordinate and ensure the overall development, period evaluation and review of each client’s individual plan of care and supervise the delivery of training and rehabilitative services;
• Manage and arrange client admissions and/or discharges; work closely with health professionals, consultants, conservators, and client families;

Nolensville, Tennessee, United States

• Administrative highlights include scheduling external appointments, preparing consult paperwork; organizing patient charts; preparing medical reports; validating insurance; management of medical spreadsheets;
• Clinical highlights include; collection of blood specimens through venipuncture and skin puncture; modifying the environment for all intellectual disabled patients; assembling medical equipment, i.e., blood collection.

Nashville, Tennessee, United States

• Mastered computer software and systems;
• Processed transactions including vehicle rental, insurance coverage and payments;
• Provided exceptional customer service in greeting clients;
• Mitigated customer disputes with honed conflict resolution skills;
• Performed quality control inspections to ensure vehicle readiness;
• 100% accuracy in maintenance of proper documentation on vehicle conditions.

Brentwood, Tennessee, United States

• Assisted clients with activities of daily living gently with compassion and dignity;
• Enhanced patient socialization by participating in all activities;
• Prepared nutritious meals and snacks;
• Performed patient transfers in/out of wheelchairs, beds, baths and/or cars.

Murfreesboro, Tennessee, United States

• Trusted to collect copayments, coinsurances, deductibles and balances;
• Scheduled MRIs and follow-up appointments;
• Verified insurance, scanned insurance cards and driver’s licenses with integrity;
• Enhanced operational efficiency by prep of daily clinics for upcoming appoints and printing census reports;
• Adeptly managed multi-line phone system demonstrating excellent customer service.

Nashville, Tennessee, United States

• Gently assisted with activities of daily living;
• Assisted with elimination of loneliness by participating in all client activities;
• Verified system information for accuracy and integrity; filled gaps by through critical thinking, research and problem-solving;
• Processed authorizations, set appointments, accepted new client referrals and organized schedules.

Murfreesboro, Tennessee, United States

• Served as Director of First Impressions ensuring welcoming, peasant, efficient front office environment;
• Thrived in fast-paced front desk operation at a busy mental health facility serving as many as 14 patients nightly;
• Assisted with seasonal and specialized store set-up and display re-arrangements;
• Adeptly managed multi-line phone system; triaged calls as appropriate; scheduled appointments, tests and procedures.