Donnie Hann work email
- Valid
- Valid
- Valid
Donnie Hann personal email
SUMMARYExperienced IT Manager with a proven track record in managing IT infrastructures, systems, and teams to ensure efficient and secure operations. Skilled in network administration, technical support, and project management, with a strategic approach to enhancing IT services. Adept at developing and implementing IT strategies, optimizing infrastructure, and ensuring high-performance system security. Strong expertise in vendor negotiations, budget management, and cross-functional collaboration. Dedicated to delivering innovative solutions and driving projects to successful completion while maintaining a focus on service excellence and system integrity.SKILLS & EXPERTISE•Aligning IT infrastructure with evolving business needs and growth objectives•Ensuring the security and integrity of systems and electronic data•Budgeting, procurement, and lifecycle management for hardware and software solutions•IT strategy development and project management for new builds and system upgrades•Building, maintaining, and optimizing networks and server infrastructure•Troubleshooting, testing, and optimizing systems for maximum efficiency•Implementing and integrating customized IT solutions to support business operations•Overseeing and managing all IT-related activities and support staff•Hardware and infrastructure build-out, maintenance, and upgrades•M365, MDM, and AD/AAD administration and management•Creating and maintaining comprehensive knowledge bases and documentation•Certified Fiber Optic Installer
-
It Systems ManagerRam Mounts Apr 2023 - PresentSeattle, Wa, Us• Leading IT systems management, including administration, monitoring, and maintenance, to ensure continuous performance, system stability, and operational efficiency.• Establishing and managing partnerships with Managed Service Providers to leverage outsourced services for infrastructure expansion and business growth.• Overseeing IT support staff, providing training and development to enhance skills, improve productivity, and ensure exceptional service delivery.• Spearheading IT strategy and project management, including budgeting, procurement, and planning for new infrastructure builds and system upgrades, while fostering innovation and effective problem-solving to meet evolving business needs. -
It Service EngineerRam Mounts Nov 2021 - Apr 2023Seattle, Wa, Us• Led the deployment and administration of Azure, Microsoft Intune, and Office 365, streamlining device and system management while ensuring seamless integration with existing infrastructure.• Provided end-user technical support, troubleshooting network, server, and system issues to minimize downtime and maintain productivity.• Administered network and server systems, enhancing IT operations and supporting business continuity across the organization.
-
It Support EngineerRam Mounts Apr 2018 - Nov 2021Seattle, Wa, Us• Managed network hardware installation, server upgrades, and Windows desktop support, improving connectivity and infrastructure.• Led IT buildouts, implemented IBM MaaS360 for 350+ devices, and oversaw hardware lifecycle and MDM administration.• Collaborated on projects, maintained key hardware, and developed documentation for support efficiency.• Experienced in low voltage, A/V installations, Azure AD, and Microsoft Intune administration.
-
It Support SpecialistDunn Lumber Jan 2015 - Dec 2017Us• Provided technical support for hardware, software, and network infrastructure across multiple remote locations, ensuring consistent performance and rapid issue resolution.• Administered network accounts, routers, switches, firewalls, and security systems, while monitoring and maintaining LAN/WAN infrastructure.• Assisted in planning and executing IT projects, updating procedures, and documenting technical processes.• Delivered help desk support, troubleshooting complex issues, and escalating when necessary to ensure timely solutions for end-users. -
Sales SpecialistDunn Lumber Jun 2013 - Jan 2015Us• Provided sales support, including transactions, materials quoting, and product knowledge, while delivering excellent customer service.• Managed merchandising, assisted with customer loading, and processed special orders.• Represented the company at trade shows and vendor training, staying updated on industry trends.• Utilized Bistrack software for inventory management and provided bilingual technical support to ensure customer satisfaction.
-
General ManagerWall Tools Aug 2009 - Oct 2012Seattle, Wa, Us• Managed daily operations, including sales, customer service, employee training, and warehouse procurement, while maintaining website content and product imports.• Delivered bilingual support in English and Spanish, providing technical assistance and ensuring customer satisfaction with detail-oriented service.• Streamlined website content through product descriptions, photo editing, and vendor collaboration to enhance the customer buying experience.• Led trade show representation, generated sales leads, and increased brand visibility.• Produced video content for marketing and increased online exposure by exporting products to Google Shopping. -
Technical Support RepresentativeWave Broadband Nov 2008 - Aug 2009Kirkland, Wa, Us• Provided prompt customer support, troubleshooting and resolving issues with digital TV, VoIP, POTS, and internet connectivity.• Delivered hardware and software support, ensuring swift and effective solutions.• Demonstrated expertise on Windows, Mac OS, modems, routers, VoIP systems, and network infrastructure.• Maintained technical proficiency for accurate problem resolution across multiple platforms. -
Assistant Manager / Sales TrainerAll-Wall Equipment Feb 2006 - Jun 2008Las Vegas, Nevada, Us• Trained new hires on CRM software and product knowledge, ensuring smooth onboarding.• Assisted in developing sales and customer service procedures to improve efficiency.• Built strong customer relationships and supported sales representatives in promoting the product line.• Represented the company at trade shows, generating leads and enhancing brand awareness.• Provided bilingual customer service and managed incoming sales leads, tracking progress via the CRM system.
Donnie Hann Skills
Donnie Hann Education Details
-
Shoreline Community College
Frequently Asked Questions about Donnie Hann
What company does Donnie Hann work for?
Donnie Hann works for Ram Mounts
What is Donnie Hann's role at the current company?
Donnie Hann's current role is IT Systems Manager at RAM Mounts.
What is Donnie Hann's email address?
Donnie Hann's email address is do****@****ber.com
What schools did Donnie Hann attend?
Donnie Hann attended Shoreline Community College.
What are some of Donnie Hann's interests?
Donnie Hann has interest in Science And Physics, River Floats, Video Production, Gourmet Cooking, Digital Photography, Health, Photoshop, Visiting Family, Snowboarding, Education.
What skills is Donnie Hann known for?
Donnie Hann has skills like Sales, Video Editing, Video Production, E Commerce, Microsoft Excel, Microsoft Word, Photoshop, Technical Support, Music Production, Seo, Microsoft Office, Web Content.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial