Donnie Wilson • Cssbb, Cmq/Oe, Pmp Email & Phone Number

Houston, Texas, US

Houston, Texas, US

• Create, manage, and update the Quality Management System and procedures as needed.
• Act as a liaison with external parties on matters that pertain to the Quality Management System (QMS), and/or AS9100 as management representative for the Company.
• Monitor and manage the performance of internal and external audits including the quality system, customer surveys and approvals.
• Responsible for overseeing customer complaints, rejections & non-conformities to determine root cause and develop the appropriate corrective action.
• Ensure employees receive proper training on quality policies, procedures, work instructions, and customer specifications.
• Organize, promote, and improve company-wide quality standards.

Houston, Texas, US

Houston, TX, US

Responsible for strategy and execution of all quality activities including supplier development and onboarding, receiving inspection and corrective action processes, finished goods product inspection criteria and inspection standards, field quality issue resolution, permanent corrective action process, warranty claim assessment and continuous product.

Houston, TX, US

Houston, TX, US

Calgary, Alberta, CA

✦ Contributed to the creation and implementation of best practice manufacturing vision, strategy, policies, processes and procedures to aid and improve operational performance ✦ Led the manufacturing function within budget and output targets to meet customer requirements and standards ✦ Full accountability for ensuring safety, customer quality, cost and.

✦ Coordinated and managed the daily activities of the Product Quality department and collaborated with the all other departments targeting continuous quality improvement, increased operational efficiency, preparation for future business growth, and improved customer experience ✦ Directed a team of 16 quality professionals. ✦ Aligned operations with.

✦ Supervised the daily activities of 33 Engineering and Product Quality team members while having responsibility for annual capital equipment budget of $2 million ✦ Visited customers to gather feedback on product quality to drive a culture of continuous improvement throughout manufacturing operations

✦ Directed the daily activities of the Manufacturing Quality department and collaborated with all departments to improve quality ✦ Analyzed internal and field quality problems and develop action plans for improvements ✦ Managed and maintained MCFA’s quality system as defined by the ISO 9001:2000 standards

✦ Supported the business development process of developing new business and expand product line ✦ Managed the life cycle of the product from inception through expansion ✦ Ensured adherence to master plans and schedules; developed solutions to program problems; and directed work of incumbents assigned to program ✦ Aid in the negotiation of contracts and.

✦ Design, implement and manage Operator Certification training for all hourly production associates ✦ Develop 5S and Safety audit programs for continuous improvement and connect "Safety Grade" and "5S Grade" to employee performance reviews ✦ Ensure that all Occupational Safety and Health Administration (OSHA), ISO9001 Quality Management System and ISO.

✦ Assessed Total Cost of Ownership (TCO) and Return on Investment (ROI) of returnable packaging versus expendable packaging ✦ Managed expendable packaging reduction projects in accordance with ISO14001 environmental certification requirements ✦ Analyzed engineering specifications of products to determine physical characteristics, special handling, safety.

✦ Responsible for the production of 65-95 1-3.5-ton Class IV and V forklifts per day ✦ Managed four Supervisors, 10 Crew Leaders, and over 100 associates to meet daily production targets ✦ Analyzed production data (time studies, Defects per Unit (DPU), OSHA recordable injuries) to determine areas of improvement in production, safety, and quality

✦ Created and edited quality documentation including inspection standards, quality plans, quality audit criteria, and work instructions. Analyzed warranty data for discrepancies and improvement opportunities ✦ Investigated customer quality complaints to determine root cause and preventive action ✦ Utilized IMAN and BPCS to verify correct part usage and.

Toledo, OH, US

✦ Collect and analyze data on key process variables to maintain process control ✦ Participated in various continuous improvement activities utilizing Six Sigma methodology ✦ Arrange and communicate process changes and reasoning to hourly workforce ✦ Demonstrate the cost effectiveness of changes brought about by projects ✦ Manage a Six Sigma Green Belt.

Houghton, MI, US

✦ Install and repair hardware and software on Microsoft based PC’s as well as SUN Solaris UNIX CAD (IDEAS/Unigraphics) workstations ✦ Troubleshoot software and networking issues with SDRC IDEAS part database ✦ Test BETA versions of hardware provided by SUN Microsystems with the SDRC IDEAS platform ✦ Maintain the computer systems of the Mechanical.

Houghton, MI, US

✦ Enforce and maintain CAEL policies, procedures, and systems ✦ Communicate with system administration when major computing problems occur ✦ Install and exchange necessary hardware to keep machines running at maximum capabilities ✦ Tutor students on ways to resolve conflicts in 3-D design software ✦ Maintain print servers and debug software glitches that.

Milwaukee, WI, US

✦ AutoCAD design of facility upgrades ✦ Manufacturing paint defect analysis and resolution ✦ Design and production of prototype facility hardware (Fixtures, stands, etc) ✦ Liaison between engineering department, administration, and shop workforce ✦ Integrate hardware installation and packaging process to reduce on-hand inventory ✦ Gather and report.

Bachelor'S Degree, Mechanical Engineering

Six Sigma Black Belt Certificate, Six Sigma / Continuous Improvement