Donn Lindorfer Email & Phone Number

United States

United States

Greater Minneapolis-St. Paul Area

Responsible for developing new operational services in the areas of Labor Management, Pricing, Center and Back of Store that can be sold as a service to UNFI wholesale customers

Responsible for the centralized development and support of operational systems, processes, and procedures in the areas of Front End, Labor Management, Center and Back of StoreKey accomplishments include: • Developed the corporate operations strategy and implemented major company initiatives in point of sale, price tags, and labor management • Collaborated with each brands leadership team to identify, develop and prioritize key operational initiatives to meet the objectives of each business • Stabilized the Store Operations capability after the sale of 800 stores which resulted in a 70% reduction in department staffing

Greater Minneapolis-St. Paul Area

I am charged with developing an enterprise labor management capability which will bring consistency and continuous improvement to the workforce management capability across Supervalu’s multiple brands, and 1,100 retail stores as Supervalu centralizes its operations.Key accomplishments include:• Formulated the enterprise labor management strategy which consisted of labor allocation methodologies, performance management, metric development, and the role of automated workforce management solutions• Led the implementation of a centralized labor scheduling and time & attendance system across 169 stores. Project completed on schedule and under budget• Collaborated with finance and banner operations to develop labor investment plans that incorporated the needs of the customer, employee and shareholder• Developed critical centralized labor reporting across the enterprise which enabled performance management of labor on a daily basis

Greater Minneapolis-St. Paul Area

Development and implementation of all business processes and strategies for a startup company, Room by Room Home Inspection LLC, which specializes in private residential home inspections.

Greater Minneapolis-St. Paul Area

Developed a strategy and initial process that aligned retail capacity with an overflowing portfolio of initiatives based on projected benefit, strategic intent, and available retail capacity.Key accomplishments include:• Reduced initiatives being deployed by 20% through creating visibility to all initiatives, and their projected benefit, impacting the capacity of each retail store to corporate, and territory leadership teams

Promoted to lead all aspects of labor management / scheduling during a time of significant company growth. Led labor planning, forecasting, investment optimization, performance management, staffing, optimized scheduling, time & attendance system management and development.Key accomplishments include:• Enabled millions of dollars in projected benefits by leading the selection, business configuration, and implementation of a web based optimized scheduling / T&A system across 700+ stores• Improved store labor allocation by 8% through the implementation of a time study based labor model• Optimized the enterprise's labor investment by partnering with key finance, labor and retail leaders to develop a labor testing process which identified the level of labor investment required to optimize net operating profit• Recognized by senior management for creating an outstanding employee experience 4 years in a row, 2004 – 2007.

Greater Minneapolis-St. Paul Area

Recruited to land the organizations first labor scheduling system. Successfully landed optimized scheduling by centrally managing system parameters, developing optimal staffing budgets and availability guidelines, and by driving a comprehensive change management and training plan. Upcom completeion, my responsibility increased to begin transforming labor allocation methodologies.Key accomplishments include:• Landing the organizations first optimized scheduling system which served as a key enabler to the effective usage of labor• Implemented staffing guidelines for 45,000 employees which led to the accurate staffing of 500+ stores• Developed labor and scheduling analytics to drive the effective usage of labor• Implemented a relationship based labor model at 500+ stores which resulted in accurate labor allocation by store and department• Developed a methodology to adjust labor based on forecasted sales by store and department• Led the selection, business configuration and implementation of the organizations second optimized scheduling / T&A system

Greater Chicago Area