• Develop and execute an effective sourcing strategy; screen and evaluate candidates using methodology and best practices. • Managed client communications with large MSP Manufacturing customer. Attended qualification calls, assigned positions, scheduled interviews, and processed hires.• Proficient with, and daily utilization of Bullhorn as our CRM to log, track, and process candidates.• Worked in a fast-paced environment while wearing many hats.• Collaborated with marketing and sales teams to develop employer branding strategies, gaining insights into cross-departmental cooperation. • Managed the full recruitment cycle for over 130 positions across various levels, demonstrating exceptional project management and organizational skills.• Provided maintenance throughout office which includes electrical, mechanical, IT, and additional installations.

• Researched, cold-called and communicated with mid to senior level executives about new career opportunities.• Prepared candidates for their interviews to help them land the best next position for them.• Conducted business development calls to secure new clients.• Ensured existing clients were satisfied through after-sales care, as well as gaining and using feedback.• Identified and approached potential new companies or individuals to engage as clients• Researched industry trends and provided advice to colleagues about client strategy or new sales opportunities.

• Surpassed revenue goals in four different centers over the past 8 years.• Increased sales revenue by $700,000 in two years.• Brought up customer service surveys by 30% in a year.• Managed 50 employees on daily bases and 80 employees during the holidays while managing payroll costs.• Managed recruiting, hiring, training, projections and revenue, labor cost, invoicing and po’s, customer service, business development and growth.• Forecasted sales, managed food and liquor cost of sales and labor costs and measured ongoing performance against budget for a $3.0 million full-service bowling center.• Oversaw equipment, inventory, food and liquor purchases, and maintained cost and cash-handling controls.• Reviews financial reports to develop action plans to grow revenue and control expenses in order to meet or exceed annual budgets.• Developed new league and event business through effective relationships with league bowler/officers, adherence to league formats, distribution of announcements of league actives and the management of other related administrative duties.• Selected, hired, and trained top staff to ensure service excellence.• Gathered and reviewed customer feedback to improve operations.

• Confirmed mortgage information and prepared title reports.• Inputted order entries and location property appraisal information.• Performed data entry, checked for errors on forms, and located property appraisal information.

• Collected orders, processed through computer to deliver it on time and demonstrated teamwork.• Accomplished excellent customer service with all guests including VIP’s and special events.• Trained new service employees and aided staff with daily procedures and led pre-shift meetings.