Donny Eidson Email & Phone Number

Grand Rapids, MI, US

Austin, Texas, United States

Austin, TX, United States

Austin, TX, United States

Austin, TX, United States

Review and analyze simple to complex orders to detect fraudulent activity and determine appropriate next steps to either maintain an excellent customer experience or disable fraudulent accounts.Develop processes and policies to build and improve the new Apple Pay Cash team. Analyze, identify, and communicate fraud trends from exception reporting.Work with.

Austin, TX, United States

Austin, Texas

Review and analyze simple to complex orders to detect fraudulent activity and determine appropriate next steps to either maintain an excellent customer experience or disable fraudulent accounts.Utilized a CRM platform to review suspected fraud accounts and transactions as well as to determine appropriate action for resolution. Develop processes and.

Austin, Texas Area

Reviewed and analyzed simple to complex orders to detect fraudulent activity and determined appropriate next steps.Utilized a CRM platform to review suspected fraud accounts and transactions as well as to determine appropriate action for resolution. Disabled fraudulent accounts and issued refunds on fraudulent orders.Analyzed, identified, and communicated.

New Braunfels, Texas

Conducted training to respond to natural disasters and state of emergencies within Texas.Responded to severe flooding in Houston and the surrounding cities by helping residents evacuate neighborhoods, block roads to ensure safety, and assist in other flood-related issues.Assisted in training deploying Army units by producing realistic training grounds and.

Austin, Texas

Monitored Favor’s payment processing system to catch fraudulent use of company credit cards.Built and compiled case details for law enforcement investigating fraud as well as bank disputes.Analyzed fraud patterns to detect unauthorized activity on customer, runner, and employee accounts.Used Slack, Zendesk, Google Sheets, and Google Docs on a daily basis

Austin, Texas Area

Mentored and Trained 50 new delivery drivers, all of whom have succeeded in their day to day duties.Assisted in the launch of the San Marcos Favor market by mentoring runners, marketing, and gathering information for app content.Supervised over 150 runners in a dispatch role.Assigned up to 1000 orders per shift to Favor Runners and monitored the progress.

Supervised several high priority projects directly affecting the physical security of partner nations Contributed threat data to over 200 reports directly impacting the improvement of physical security in Scandinavian countries as well as countries in Southwest AsiaSucceeded in a rapidly changing and stressful environment by employing the best practices of.

Bachelor Of Science - Bs, Data Analytics

Computer Information Technology

Business Entrepreneurship