Don Powell (Cspo, Csm) Email & Phone Number

Atlanta, Georgia, United States

Greater Atlanta Area

• Software test engineer experienced in manual and automation testing environments, experienced in designing and implementing software specific tests for errors and vulnerability. Recognized for discovering errors and.
• Created and executed software test plan, cases, and automation script using Ruby, Cucumber, Selenium and Appium to identify and document software defects and root cause.
• Triaged software defects found during regression testing, assigned to developer and utilized the defect life cycle model to ensure defect is fixed and other components are not affected.
• Applied black box testing techniques such as boundary value analysis and equivalence class partitioning during acceptance testing.
• Ran daily smoke test on latest build using Jenkins automation tool to continue promote CI/CD practices.
• Used racetrack (in house automation reporting tool) for triaging failed test cases.

• Perform diagnostic to determine product needs and service solutions.
• Performs a variety of network device configuration and connectivity tasks to ensure devices communicate.
• Facilitate the complete solution of product sales, upgrades, installations and service both at the store and at client sites.
• Resolves a wide variety of system problems, which are caused by data errors. Traces and isolates causes of problems.
• Implements procedures to ensure accurate records of authorized users of distributed software are maintained.
• Analyzes equipment and software reliability and utilization reports to identify and define problem areas and to establish end-to-end systems performance levels.

• Installed software and configured laptops to establish broadband connection.
• Troubleshot and verified cell phone problems to determine cause and proper resolution.
• Became trained in understanding and implementing the principles of pricing and proposal models.
• Managed the restock of inventory and receive shipments using proprietary software.