Don Ostergard P.Eng. Pmp. Email & Phone Number

Victoria, Bc, Ca

Victoria, Bc, Ca

Provide strategic and operational leadership to the Information Service organization within Royal Roads University. Responsible for strategic technology direction and evolution in support of support Royal Roads' evolving business vision and opportunities.

Victoria, Bc, Ca

Victoria, British Columbia, Ca

Leading Infrastructure revitalization projects for Royal Roads University

Victoria, British Columbia, Ca

Led several software development and infrastructure upgrade projects. Software development projects implemented new functionality to existing systems. Infrastructure project installed and enhanced new telephony equipment for a call centre.

Victoria, British Columbia, Ca

Province of BC, Natural Resource Sector - Snr Project Manager. September 2014 – February 2016Led a program to migrate and upgrade of 40 databases and 200 associated real time applications to an Oracle Exadata platform and latest Oracle database version. Coordinating database and application migrations, upgrades and testing with multiple stakeholdersLed three software development and upgrade projects to transition existing systems and infrastructure to the latest strategic software and database versions and infrastructure. Managing vendor development teams, contracts and stakeholder relations

Victoria, British Columbia, Ca

BC Geographic Data Warehouse Upgrade project - Project Manager. April 2013 - June 2015This is a very complex project that is upgrading the underlying infrastructure and vendor database and software systems for the 7x24 Provincial Geo-spatial Warehouse. The project impacts more than 200 client systems and processes. This project is currently under way.Data Centre migration for Provincial Geographic Data Warehouse and associated mapping services and infrastructure - Project Manager. May 2011 - March 2012Successfully migrated, transitioned, and in some cases upgraded, 40+ servers and more than 100 associated services to the new data centre location with no interruption to service. The project was completed successfully on time and on budget.BC Geo-spatial Warehouse Population Services (ETL) Roadmap Update - Project Manager September 2011 - March 2012The project designed the evolution roadmap and then implemented the first phase of the roadmap to upgrade and consolidate the ETL systems and services. that populate the Geo-spatial Warehouse The project was completed on time and on budget.Web Content Management System updates - Project Manager April 2012 - September 2012This project upgraded the existing BC Government main web presence, web based, content management system with a new web management interface and underlying processes. The project was implemented using Agile/Scrum development methodology. The project was completed on time and on budget.Operational Process Improvement and software implementation project - Project Manager and Business Analyst April 2012 - March 2014This project documented existing operational business processes and tracking mechanisms and improved/streamlined the processes. The project also implemented a workflow management tool-set to improve workflow tracking and reporting. The project was completed on time and on budget

Victoria, British Columbia, Ca

BC Government Main Web Presence Data Centre migration - Project Manager March 2011 - March 2012This project migrated the Provincial Main Web presence and infrastructure to the new Provincial data centre. During the migration, the project also transitioned the support model from an external vendor support model to an internal support model saving the Ministry approximately $600,000 annually. The project was completed on time and on budget.Enhanced Search for Provincial Web site - Project Manager September 2011 - March 2012This project provided a new, Enhanced Search capability utilizing Google Search Appliances for Provincial web site. This project also developed a software solution to utilize the new search infrastructure to provide enhanced search capability to web pages within the Provincial web site. This project was completed on time and on budget.

Victoria, British Columbia, Ca

Provided pre-sales evaluational and engineering support to sales team. Evaluated existing data centres for functionality and efficiency and provided recommendations to clients for improvements. Designed complete data centres from conception to design submissions. Project managed the build of a custom mobile data centre for a remote mine site location. Oversaw the initial building of the data centre and then assembled and commissioned the data centre on site.

Calgary, Alberta, Ca

Provided architectural and technical oversight to development organization.Investigated new technologies for core software product suite to allow for US tax regime processing, mobile remote user input and increased processing capabilities

Calgary, Alberta, Ca

Provided strategic and operational leadership for Product Development, Quality Assurance and Solutions Delivery organizationsAccomplishments- Created and implemented three year corporate strategic plan that increased the customer base from 140 to over 2700 with associated revenue- Designed and implemented new, updated and enhanced core business systems which improved transaction throughput by 200%- Implemented full, effective and responsive project delivery methodology and processes for implementing customer projects and solutions that increased project throughput by 300%- Implemented full, effective, software development life cycle utilizing Agile methodologies for product development that reduced production failures by 70%

Victoria, British Columbia, Ca

Managed the development project for NETeller's Web Based Merchant Services Interface upgrades. The Merchant Interface is a secure web portal for user payment processing and transactions and Merchant account management. The project improved the performance of the payment processing interactions and improved the user interface and functionality for the Merchant NETeller account management.The project was implemented using Agile/Scrum development methodology. The project was delivered on time and on budget.

Calgary, Alberta, Ca

Manager, Customer Interface Systems May 2003 – May 2005 Provided strategic and daily operational leadership to Customer Interface Systems support teams. Accomplishments- Created and implemented portfolio lifecycle strategy for customer service applications and infrastructure in support of five year strategic plan to reduce IS budget by $1.5 million annually- Merged three diverse support teams into one to reduce redundancy and improve IT services deliveryManager, Plant Engineering Systems August 1999 – May 2003Provided strategic and daily leadership to Plant Engineering Systems support team. Accomplishments - Improved gas measurement and reporting system performance by over 400% in two year period utilizing leading edge technologies to replace legacy components while reducing operating expenses by $500,000 annually- Designed and implemented a new control system for lab analysis department- Developed three-year strategic plan for systems evolution to direct systems integration initiatives to reduce support costs across engineering areaLeader, IS Merger Projects July 1997 - August 1999Performed risk and integrity assessment on existing technologies in two merging companies and recommended the applications and infrastructure that should be implemented in the newly integrated company. Developed implementation plans for projects to deliver chosen direction. Collaborated with outsource partners to develop new processes to manage and track outsource agreement performance.Accomplishments - Implemented single file and print infrastructure that resulted in one-time $1 million savings and approximately $600,000 annually- Successfully transitioned provision of commodity services to outsource partner- Developed tracking mechanisms for outsource partner relationship

Bachelor Of Engineering, Object Oriented Software Design And Analysis

Technologist, Marine Engineering Technology, Physics