Support ISO ProcessProvide quality problem resolution for internal and external customersImplement Quality Systems and ProceduresConduct Quality AuditsKnowledge of Gauge CalibrationAbility to work with customer service, operations, and product engineering to improve quality system processesImprove existing manufacturing and product development processes to reduce waste (non-value added activities) and improve qualityWork with all facets of operations to facilitate problem resolutionAnalyze situations, determine root cause(s) and develop appropriate long-term solutionsOvercome resistance to changes within workplace with workplace proceduresAbility to identify audit failures and facilitation of resolution(s)Domestic and international travel for supplier quality improvement initiatives

• Provided superior customer service leadership; greet and assist customers and operate cash register and scanner to itemize the customer’s purchase.• Responsible for the opening and or closing of the store• Assisted Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.• Followed company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.• Assisted in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.• Assisted in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.• Assisted in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.• Managed the store in the Store Manager’s absence.

· Conducted daily meetings highlighting the goals and improvement opportunities· Helped in the planning of shifts to maximize WebstaurantStore's overall shipping output and accuracy· Checked orders for accuracy and proper labeling (Kept at 99.93% accuracy)· Maintained high standard of production· Worked with the Outbound Operations Manager concerning management needs and goals· Ensured all employees were operating within current safety guidelines· Worked alongside and kept employees on task while holding them accountable to the company standards