Desktop Support Technician
CurrentSupporting independent management & technology consultant in managing and maintaining phone and computer systems by:• Assembling computer systems, including determining specifications, and sourcing all components• Network cabling• Debugging computer problems• Tracking inventories• Organizing and maintaining storage area and lab and office space• Packing, picking up and delivering shipments• Installation of new/replacement hard drives as needed• Set-up, support, management and maintenance of devices such as cell phones, tablets• Set-up and management of the third-party VPN system• Set-up and maintenance of printers with network compatibility issues• Routine updates to software such as Microsoft Windows, Office 2010, and Norton 360• Installation of key software