Donovan Du Bruyn Email & Phone Number

Durban, Kzn, Za

United Arab Emirates

Responsible for reviewing and approving client documentation throughout the lifecycle of the client relationship (onboarding and ongoing) in line with company policy and regulatory requirements. Conduct enhanced due diligence measures for high-risk clients. Liaise with clients in relation to client documentation and reviews. Conduct name screening reviews (PEP/sanctions/adverse media) as part of the on­boarding and on-going monitoring. Conduct transaction monitoring reviews to identify suspicious activity which should be escalated to the Firm’s Money Laundering Reporting Officer (MLRO). Conduct testing of controls in line with the Compliance Monitoring Program. Assisting the MLRO in implementing and addressing the regulatory requirements. Assist the MLRO in updating AML/CTF Policies and Procedures.Adhere to the highest level of records management and retention. Interact and coordinating with other relevant departments within the Firm, to resolve issues or concerns identified related to clients, audits or investigations. Assist in conducting due diligence procedures in relation to third parties.

Somerset West, Western Cape, South Africa

My main responsibility was the sale of various travel packages and tours as well as travel insurance as well reaching monthly targets and KPI’s which I exceeded on;Apart from sales, my focus was on maintaining client relationships to ensure future business opportunities;In my role I had to liaise with hotels across the globe to ensure that clients receive exactly what they agreed and paid for;I worked in a high pressure environment to ensure that all holidays run smoothly and ensuring the safety of clients at all times;Client communication played a major part in my role as a travel agent. I ensured that I was in constantcommunication with all client regarding their travel packages, informing them of any and all travelrestrictions, entry requirements, advising them on their destination as well as communicating any changes to their flights from airlines;Conflict resolution formed part of my role and I ensured that all complaints was dealt with swiftly andadequately in a professional manner;Systems learning was integral to my role as I needed to learn various booking systems from Amadeus and Omnis to Helio;Supplier relationships were maintained at all times throughout the booking process;Part of my responsibility was to reconcile the stores bank statements on a daily basis to ensure that allpayments have been captured as well as all expenses.

Cape Town Area, South Africa

Greater Minneapolis-St. Paul Area

I was employed for the 2008 carnival season as I ride operator. My duties included the setting up and tearing down of carnival rides, maintenance of the rides as well as driving various equipment each week to the next fair.

Greater Minneapolis-St. Paul Area

I was employed for the 2008 carnival season as I ride operator. My duties included the setting up and tearing down of carnival rides, maintenance of the rides as well as driving various equipment each week to the next fair.

London, England, United Kingdom

My role as a porter included the packing and unpacking of houses as well as the loading and unloading of the vehicles. I was also responsible for navigating the driver to our destination as GPS was not encouraged at the time (London has deceptively narrow streets that do not show up on a GPS)

Shelly Beach, Kzn

I worked as a sales assistant during the school holidays. I was responsible for assisting clients with their queries/complaints as well as the sale of stock. Also worked point of sales.

Bachelor Of Commerce - Bcom, Economics

Ba (Hons), Psychological Counselling (Cum Laude)

Bachelor Of Arts (Ba), Psychology And Criminology (Cum Laude)

Certificate, General Office Studies

Certificate, Teaching English As A Second Or Foreign Language/Esl Language Instructor

Completed a 160hr TEFL certificate