Donovan Graham Email and Phone Number

Lead/Architect on projects across our Enterprise Systems team to ensure timely and accurate delivery and implementation of customized global Azure DevOps, IAC, and Multi-Cloud services solutions. Lead and/or participate the development or approval of technical solution designs and coordinate with Enterprise Systems leadership during the implementation of recommendations of Azure Cloud based SaaS, PaaS and IaaS Production and DevOps environments. Review and validate technical specifications coming from vendor review meetings for the design and implementation of Cloud based PaaS, SaaS and IaaS solutions. Responsible for the Enterprise Cloud Demand Management and leverage Azure cost control techniques such as Scrutinize idle resources, Tag resources, track spending and publish Properly balance reservation-based and on-demand purchasing; Optimize for Azure region and bandwidth costs; Right size compute instances and optimize storage utilization. Lead strategic planning and roadmap development with internal customers. Work with functional teams to plan project sprints, scope and resource utilization. Manage project milestones to ensure successful solution delivery and customer satisfaction Act as team lead for a small group of Enterprise Systems technical staff providing oversight and guidance on Azure Cloud, Azure Container and serverless computing architecture and design. Lead root cause failure analysis of problems and assist in the development of Technical standards, corrective action and continuous improvement plans. Research and evangelize modern Azure solutions and new technologies. Collaborate to set standard architectures, processes, and best practices. Prepare technical assessments reports for systems technologies being researched, tested and introduced. Prepare documents such as technical white papers, evaluation reports, and operational readiness plans. Other job duties and projects as assigned.

Designing, implementing, and operating solutions for custom-developed systems, platform integration, and application modernization to enable core business capabilities. directing large technology engagements and participating in projects including ideation, identification, planning and cost estimation through requirements, design, development, testing, implementation and production. Performing assessments of existing information systems, and identifying gaps between business requirements and current system capabilities. Assisted with Presales and RFP to close out opportunities. Showcase proof of concepts and conduct trainings for clients, internal practitioners on Azure cloud platform.

Led Deployment Hybrid Cloud Foundation engagements for Microsoft Medium to Enterprise Customers. Driving technical discussion regarding cloud computing concepts related to Azure platform. Conducts workshop of Microsoft IaaS services such as service endpoints, private for PaaS services. Led Implementation of custom access, and security controls for customers environment via RBAC, Policies, and Management Groups. Integrating technical decisions, aligning with recommended governance. Designed and deployed via ARM leveraging JSON templates, demonstrating walk through sessions of the deployment model, code review and POCs of IAC. Troubleshooting and debug Resource deployments in customers subscription leveraging tools such as Powershell, Azure Powershell and Visual Studio leveraging Dev-Ops concepts for code and source control. Assisted with Presales to finalize offers and scope statement of work (SOW's) and future opportunities.

Participated in proactive account management, spot performance issues, analyzed problems, and developed solutions to meet the customer needs.• Planned and implemented end-to-end support for key account projects and initiatives.• Troubleshoot and debugged resource deployments in customers subscriptions, leveraging tools such as Powershell and Visual Studio. • Conducted and collaborated with account team for presales and scoping activities for technical delivery. • Conducted Solution Alignment Workshops (SAW’s) of Microsoft laaS, PaaS and SaaS services.• Client engagement conducting technical discussion to drive inform decision making.• Implemented Azure Landing Zones and governance controls. • Implement and deployed Azure resources via ARM (Azure Resource Manager) templates, IAC Infrastructure as code. IAC. Formal knowledge transfer for customers via POC and workshops.• Configured custom DNS settings for virtual networks across multiple subscriptions and regions.• Implemented technical documentation such as functional specifications, test cases, resource components spreadsheets, and RACI matrix.• Developed and refined Managed Intellectual Property (MIP) for new service product(s) delivery to customers. Implemented docs-as-code to be consumed at scale. • Manages Multiple clients on different time zones and industries.

• IaaS deployments such as virtual machine and other IaaS components in Azure.• Performed Azure technical presentations.• Technical documentation, project intake, price analysis.• Provided technical support to various departments internally.• Assisted the systems administrator with establishing protocols for encryption policies.• Completed data entry and Crystal Reports.

• Installed and updated company software and hardware as needed.• Applied security patches via SCCM.• Provided technical support to company staff and troubleshooting as needed.• Maintained company’s website via HTML and CSS.