Donovan Miller Email & Phone Number

Austin, Texas, United States

* Manages and ensures compliance with all applicable company policies, state and federal regulations and guidelines.* Resolve issues with payroll and staff scheduling.* Workplace Safety Training.* Direct and manage plant and warehouse operations.* Track operating expenditures.* Coordinated with supply manager to improve vendor/supplier relations.* Motivated production employees to achieve daily quotas.* Reviewed invoices and prepared purchase orders.* Scheduled routine equipment maintenance.* Improved the efficiency of the production process by eliminating duplicate and wasteful steps.* Conducted routine safety inspections.

Austin, Texas, United States

NorthStar Recovery Services has over 30 years of experience providing emergency preparedness and remediation services in retail, education, healthcare, manufacturing, hospitality and industrial environments.We provide time critical solutions to bring order out of the chaos of a disaster and the resumption of normal organizational business activity. We do this by investing in our clients. Our goal of understanding and fully appreciating client organizational risk elements allows us to craft tailored and cost effective responses to any business continuity threat. Our employees are our most valued resource in delivering second-to-none customer service. We continually seek to offer value added to our investors trust.* Coordinated 24-hour logistical support for a restoration company.* Organized the daily operations for the equipment procurement, inventory management and maintenance function.* Tracks the records, licenses, inspections, warrantees, and service agreements for the organization's equipment and tools. * Minimizes organizational cost through product standardization and tracking.* Developed and implemented safety policies, procedures, standards, training and processes for over 75 employees.* Directed the maintenance schedule of a nationwide fleet to maintain readiness for emergency deployment.* Planned and mobilized company assets for emergency response.* Preformed daily Job Safety Analysis (JSA) is a systematic procedure that breaks each job/task into key training sequences, identifies safety elements of each job/task step and coaches the employee on how to avoid potential safety hazards.* Workplace Safety Training.* Developed warehouse operations performance goals using quality management knowledge.* Receives deliveries, ensures shipments are complete, and delivers new items as appropriate.* Maintained required DOT, Qualification, Training and Medical files for compliance.

Round Rock, Texas, United States

*Drive business decisions aligned with facility manager and company expectations into day-to-day implementation while managing an optimal customer experience.*Accountable for creating a well trained team environment to ensure customers receive fast and friendly superior customer service.*Maintain presence in the store and proactively build relationships with customers.*Listen and empathize to customer concerns and handle issues professionally and effectively.*Track and anticipate sales to strategies and ensure appropriate staffing levels and make business need adjustments with staffing.*Communicate with front-end checkout staff and provide feedback and potential solutions around current cash controls, operations and standards.*Teach, develop, and resolve associate issues, requests, and concerns, including accidents, or scheduling conflicts to maintain positive associate morale and retention.*Effectively hire, promote, transfer, discipline, suspend, discharge, reward, and engage in resolving associate-related matters.*Responsible for communicating and executing company initiatives storewide.*Perform all duties of Customer Service Manager.*Provide ongoing communication with store staff and management regarding daily events and concerns that transpire through out daily activities.*Oversee and direct workflow across the entire store in the absences of the facility manager and or Co-Store directors.*Responsible for store walks, taking corrective action, elevating issues, and help to ensure general operational standards are met.*Process safety audits, enforce safety plans, conduct safety meetings and training, OSHA compliance, job hazard analysis, and work with associates to confirm compliance with company safety programs*Work with store security/local law enforcement to minimize store theft and potential disruption caused when issues arise.*Warehouse and Inventory operations.

Fort Hood, Texas, United States

Provided maximum versatility in chaotic and uncertain conditions. Employed a variety of methods to support team members, including communications links. Developed into a qualified leader who trained and directed teams and sections, while coordinating with higher and supporting units. Trained in core competencies of operations and awareness.*Conducted monthly performance evaluations on all subordinates. Accountable for the annual performance evaluations for 10 Non-Commissioned Officers and the monthly performance evaluations for 28 subordinates.*Mentored subordinates through verbal and writing evaluations for positions of increased responsibility*Participated in the development of strategic short-range and long-range planning for the unit.*Implemented a training schedule to ensure that individual Soldiers are proficient in basic and advanced skills.*Assisted in the development of the company and platoon’s guidelines, regulations, and policies.*Ensured application of all U.S. Army policies, practices, and procedures to the lowest level.*Supported senior leadership with overall unit mission.*Responsible for the maintenance and accountability of over 2 million dollars’ worth of equipment with zero dollars’ worth of equipment lost when equipment was transferred.*Handled all awards, promotions, disciplinary actions and a variety of related administrative matters.

Multiple roles through out 21 years of service.

New Hartford, New York, United States

Career Counselor for young men and women seeking to better their life and future. Where I identified, processed, and contracted qualified applicants into the United States Army.*Conducted daily interaction with applicants and their families to determine their eligibility and preparedness for military service.*Assumed the duties of liaison between the Army and the local community through school presentations, local event participation, and promoting cooperation with local businesses and community leaders.*Maintained great working relationships with a network of influencers which included students, parents, educators, and community officials in 8 high schools and 2 colleges.*Ensured candidates met minimum criteria, set up Armed Services Vocational Aptitude Battery (ASVAB) and conducted drug tests and helped process them through the Military Entrance and Processing Station (MEPS)*Met with family and enlistee to answer any questions as well as help the family gain a better understanding of life and opportunity of a soldier.*Recruited in many ways including cold calls, high school presentation, walk ins and display booths.