Donovan Kidd Email & Phone Number

Olathe, Kansas, United States

As the Senior Manager of Cloud Enablement at Hyland, I focus on driving transformation across technology, processes, operations, and products to reduce risk, enhance governance, and increase efficiency. By collaborating closely with Product Development and Cloud Platform Engineering (CPE) teams, my team ensures that cloud adoption practices evolve to accelerate product delivery and align with the future of Hyland’s offerings. Our goal is to enable faster, more iterative product launches and advance CPE capabilities to support the next generation of Hyland’s cloud solutions.

Olathe, Kansas, United States

Olathe, Kansas, United States

Lenexa, Ks

In addition to my previous responsibilities within this role I am responsible for advancing the team from a technical perspective. Lead product/project delivery and design to ensure that the team is successful in deploying solid, scalable solutions. Training of the team on both internal and external products that we use to setup our customer and internal environments.

Lenexa, Ks

Serve as the technical lead during enterprise software deployments specializing in clinical document integration and medical imaging. Design and implement scalable and reliable server architecture for software implementations. Serve as the escalation point for all implementation issues during the project life cycle.

Lenexa, Ks

Provide technical oversight and leadership for enterprise deployments. Responsible for successfully deploying new products and technologies across a range of industries and solutions.

Shawnee, Kansas

Provide advanced support and technical assistance to customers both internal and external using Perceptive Software’s entire suite of products. Serve as an escalation resource for advanced issues and mission critical problems within production environments. While working closely with R&D identify and catalog product defects for assessment. Provide system performance troubleshooting and optimization of both application servers and database servers and instances. Assist in developing training content and mentoring of other engineers. Document technical issues within the application and publish technical articles for both internal and external use. Provide technical review for all content generated within the department before publication. Rapidly learn new technologies and software applications and apply that knowledge towards the resolution of technical issues.

Shawnee, Kansas

Kansas City, Missouri Area

Work performed includes managing the workflow of the shop within a goal oriented team environment. Supporting excellent customer service and business relationships. Assuring the quality and timely delivery of services. Providing retail and commercial sale services to a variety of clients including national vendors. Assist in inventory management and dealer relations. Helped to transition to new a P.O.S. system. While with the company helped the company continually meet and exceed sales goals and set company records.

Keystone, Co

Work performed included managing a diverse team of 10-25 individuals in thedaily operations of a ski lift. Ensure positive guest interactions and relations.Performed safety and maintenance checks on various machinery. Facilitateemployee training and performance reviews, to maintain the highest standardof service possible. While with the resort helped the department earn thehighest guest service scores that had ever been received throughout theorganization. Helped to transition to a new RFID ticket scanning system.