Donovan Mcsorley Email & Phone Number

Hicksville, Ny, Us

Hicksville, Ny, Us

San Diego, Ca, Us

-Oversee daily product demo events, including preparation, presentation, food safety, sanitation, and compliance.-Create comprehensive budgets for each event, tracking expenses closely to avoid overspending while still delivering exceptional experiences.-Ensures compliance with safety regulations at daily events, maintaining a safe environment for attendees and staff members.-Improved event efficiency by streamlining operations and implementing new processes-Lead Hiring and training for an event staff of 40 sales associates, implementing excellent customer service.-Communicate between multiple managers, vendors, and demonstrators daily

-Oversaw all aspects of catering/sales operation including employee training, contract negotiations, client engagement, event operations & billing-Assisted with club operations such as communicatons/marketing, catering/member events, finance/budgeting, food/beverage operations & human resources-Directly oversaw both the club Communications Director and Social Media Coordinator to ensure effective member engagement and uphold the Orginazations brand-Motivated, trained, and managed all food & beverage employees to maximize performance-Worked with the Executive Chef to determine selling prices, menus and menu details for catering & member events-Co-Chaired Entertainment Committee/Member Events Committee and led monthly committee meetings-Led weekly Department Head Meetings to discuss dining and event requirements for the week. Printed and distributed weekly beo packets to all management staff-Ran dining room operations throughout the week, including lunch and select dinner services

Babylon, New York, Us

-Effectively reached all sales goals, growing membership and dockage to capacity, creating membership and dockage waiting lists within the first year as General Manager-Managed multiple aspects of club financial operations, including accounts receivable, payroll, reporting, and budgeting-Oversaw all operations, including pool/beach, marina/dockage, food and beverage, maintenance, and finance-Oversees all aspects of club software and IT including POS applications camera system, and financial/accounting software-Streamlined Food and Beverage operations through a hands-on approach working directly with the Head Chef and Dining Room Manager, and wait staff. Areas of focus included menu offerings, POS management, food service/quality, and client experience-Implemented and budgeted multiple capital improvement projects throughout the club property, including pools, roadways, dining patio, and beach-Oversaw staff management, recruitment, and hiring-Successfully attained a permit through Suffolk County Department of Health for a Children's Camp. Adapted the club youth program to comply with County code and pass all inspections as a certified camp-Coordinated with club ownership to develop long-range planning strategy for one-year, three-year and five-year plans-Built a network of reciprocity with 16 exclusive private clubs throughout the Northeast

Greenwich, Ct, Us

-Fielded all membership inquiries and followed up with prospective members discussing fees, club offerings, and application procedures-Worked with Admissions and Members Committees to track prospective members-Started an on-boarding process for new members, which included welcoming them to the club, giving a tour of the club grounds, and preparing new member packages/gifts-Elevated member event marketing strategies leading to record attendance at multiple signature events-Implemented several resources such as Zoom, live streaming, and prerecorded video classes to maintain and increase member engagement during the COVID-19 pandemic-Elevated the quality and consistency of all club communications including email, social media, website, graphics, club magazine, and hard copy flyers-Authored multiple articles and press releases published by Greenwich Time, Greenwich Sentinel, Greenwich Free Press, Windcheck Magazine and Sail-world.com-Served as Co-Editor of the quarterly 24-page club magazine. Contributing multiple articles and photographs for each issue along with proofing and sourcing of content-Created new catering and private event packages, which included graphic design elements, written menu content and photography-Improved the club's web presence to better facilitate and attract private event sales resulting in a 50% increase in inquires

- Awarded for "Employee of the Year" for 2018-Implemented a brand new mobile-responsive and user-friendly public and private club website with Northstar Technologies within deadline-Collaborated on a daily basis with the General Manager, Commodores, and Committee Chairs-Oversaw Communications and Membership departments utilizing interpersonal and soft skills like effective task delegation and team collaboration-Implemented multiple new public and private social media pages-Established through Constant Contact the crossover of all club email to over 1,500 recipients-Coordinated all communications: email, website, hard copy mailings, event and regatta photography, social media, membership applications, and press materials-Authored multiple press and media releases for national and international regattas; published in Windcheck Magazine and Sail-world.com -Successfully negotiated contracts with multiple vendors for print-Streamlined forms of communication between over thirty committees -Created all tangible and intangible creative design elements for the club; saving on previous outsourcing including all graphic design and photography