Donovan Richards Email & Phone Number

 Led a high-performing team of 10+ contributors at a time, overseeing project management, content strategy, sales enablement, and process optimization for a $2M+ annual Intel account. Delivered 400+ key assets, including sales enablement materials, training videos, datasheets, and messaging frameworks, driving increased client satisfaction and revenue retention while enhancing operational efficiency.  Drove new business development initiatives to expand service offerings and increase company revenue, securing over $100K in new projects, including a messaging and positioning overhaul for Cubic Corporation, the development of a partner benefits program guide for Infor, and a social marketing content strategy for SAP-sponsored events. These efforts contributed directly to diversifying the firm’s portfolio and boosting profitability.  Mentored and developed team members, scaling responsibilities to foster leadership growth, resulting in new business opportunities, internal promotions, and a more agile, high-impact team. By investing in career development, I ensured the team was well-positioned to take on higher-value projects and drive company success.

Greater Seattle Area

Highlights include: Evaluated and enhanced sales enablement engine for Intel and its channel partners. Designed and executed new deliverables including sales training videos, product teaser videos, battlecards, FAQs, and playbooks. Designed and wrote a technical whitepaper on knowledge mining, a new Microsoft machine learning process that has been embedded into Azure Cognitive services. The paper includes a technical definition of the process to help developers understand how knowledge mining works and example use cases to help developers understand how Microsoft’s knowledge mining can help their organization.  Created a messaging framework, datasheet, whitepapers, and field guide as a part of a bill of materials for an incubating Microsoft AI project focused on creating enterprise-grade conversational AI for the retail space and cognitive search capabilities for Azure Search

Greater Seattle Area

2015 Seattle Pacific University Adjunct Professor for the School of Business Governance and Economics Teach graduate and under-graduate level course on business ethics and business as a community of work Design syllabus and structure of class to answer questions about purpose based on philosophical, theological, and organizational foundations Facilitate discussion around the idea of purpose in work, and strategic implementation of mission, vision, and values within managerial practice Administration and grading of student papers Averaged 4.25 out of 5 as an instructor on student feedback surveys

Managing editor of www.wherepenmeetspaper.com, a critical book, film, and music review website.

 Develop content strategy and social media campaigns for clients oriented around branded strategy and business goals Research and brainstorm brand framework and aesthetic for clients to achieve discernable positioning in respective fields Apply brand strategies to actionable business objectives by developing strategic priorities and initiatives Manage brand development teams, directing them in logo concepting and development, color and image strategies, and typography Art direction for client marketing campaigns Content management for marketing campaigns and business communications Brainstorm, draft, and present brand strategies for clients engaging in a rebranding process Social media management (Facebook, Twitter, LinkedIn, Pinterest, Instagram, etc.) Client relationship management Brand and culture training for client teams — working with employees to live the brand in all actions and activities Business development — analysis of markets and innovative solutions Brand and social media research — focus on connecting individual brand with corporate brand identity, teaching employees to find individual purpose in order to better connect with corporate purpose Manage project timelines and act as pivot point between team members to execute plan

3307 3Rd Ave W Seattle, Wa 98119

 Assisted in planning the national conference: Bottom Billions / Bottom Line: The Role of Business in Ending Global Poverty both in its embryonic stages and in its actionable stages Contributed to planning the creative and strategic growth of the CIB through researching best practices, brainstorming evaluative frameworks, and drafting actionable proposals Coordinated on campus events such as “Eternal Enemies! Why Business and Government Are Not and How They Can Partner” featuring Gideon Strauss Wrote book reviews, articles, and blog posts for CIB website generally on the topic of ethical business practices  Managed the CIB website and blog keeping customer-facing content polished and professional Converted over 700 unique articles from business journal, Ethix Magazine, into a digital format and reformatted the content to ensure better quality and readability helping Ethix reach an average of 7,000 page views a month Co-wrote the Why Business Matters to God Study Guide with John Terrill and Jeff Van Duzer Organized and edited interviews with business leaders in the region such as Kendra Vander Muelen, President of the Seattle Christian Foundation, Christian Kar, President of Silver Cup Coffee, and John Keatley, photographer and entrepreneur Managed subscription lists for CIB- and Ethix-related information distribution Compiled current events and shared them on CIB social media ensuring a constant customer-facing information stream  Manufactured copy for the CIB website maintaining a fresh and professional interface

3307 3Rd Ave W Seattle, Wa 98119

 Planned, coordinated, managed and edited Kingswood Chronicle: School of Theology Newsletter working closely with Dr. Doug Strong, Dean of the School of Theology to ensure enthralling content and prompt delivery of content from multiple sources Managed the School of Theology website and student blog growing it to a web presence with 10,000 page views per month Kept administrative records on prospective students and assisted in program promotion Wrote copy for both the newsletter and website Planned FAQ Theology videos, including budgeting, writing, and directing the project Oversaw large projects pertaining to department events such as assisting in large conferences sponsored by the Center for Biblical and Theological Education and hosting various theologians for campus-wide lectures

Greater Seattle Area

 Planned, set and operated audio/visual equipment for a variety of clients including Microsoft and Costco for events as small as 10 and as large as 5,000 attendees Served the many needs of the client and translated technical language into lay terms helping the client operate rented equipment safely and assuredly Worked with clients in order to discern audio/visual needs in an efficient manner Managed equipment inventory and worked with AV Factory dispatch to ensure proper audio/visual equipment is on hand for the needs of a client

Greater Seattle Area

 Managed the nightly Husky Union Building (HUB) operations, projects, and events Coordinated HUB services in order to certify a high quality experience for building patrons Supervised departmental cash handling and ensured prompt delivery of nightly profits to the building safe Communicated with different University agencies across campus to solve customer complaints promptly and effectively Responsible for all building employees working nightly shifts Kept a detailed log of evening events for HUB superiors to review during daytime shifts Oversaw large events and ensured successful operation of deliverables for campus groups, university departments, and regional businesses Closed and locked the building at the end of the day

Greater Seattle Area

 Set up audio/visual equipment for campus groups, university departments, and regional businesses Operated multimedia for customer events Placed furniture for HUB events Wrote a portion of the Event Services Responsibilities Handbook Worked event security for concerts and other various HUB events Cleaned and maintained meeting rooms

Greater Seattle Area

 Wrote an investment proposal using it to raise $30,000 from investors to record a professional record Formed the band into a limited liability company and trademarked “Endeavor” as a band name Budgeted band funds, kept merchandise in stock, and replenished inventory Organized band promotions throughout the West Coast Wrote original compositions for the band Networked with many West Coast artists Maintained band MySpace page Toured California, Oregon, and Southern Washington Worked closely with promoters to schedule concerts on the West Coast

M.A., Business And Applied Theology

Graduated Summa Cum Laude Co-Authored “Usury or Just Price? A Christian Ethical Evaluation of Interest Rates in Commercialized.

B.A., Philosophy

Emphasis in ethics, political philosophy, and epistemology Minored in Ancient Greek