Donovan Smith Email & Phone Number

New York, United States

Recruit, coach, and develop the talent on your team. Create a self-discovery environment to help others become future leaders. Be known for Rockstar's.Analyze your business and identify key areas of stores success and opportunities. Make decisions on strategies to drive improved business results, and communicate them to your team. Become a true business.

New York, New York

Assist the Retail Store Manager in planning and implementing strategies to attract customersCoordinate daily customer service operations (e.g. sales processes, orders and payments)Track the progress of weekly, monthly, quarterly and annual objectivesMonitor and maintain store inventoryEvaluate employee performance and identify hiring and training.

Deliver on all aspects of the sales experience within your respective department through all touch points with Best Buy inside and outside of the store (eg. Online, Services, Delivery/Installation, Solutions etc.).Drive positive outcomes of key sales indicators within your department in support of Revenue, Margin, and NOP goals.Integrate partnerships and.

Completes store operational requirements by scheduling and assigning employees; following up on work results.Maintains store staff by recruiting, selecting, orienting, and training employees.Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.Achieves monthly goals.

Bronx, NY

• Served as a units lead sales trainer, trained associates on delivery product demonstrations on how to make them relevant and memorable.
• Managed customer accounts for accuracy and customer satisfaction.
• Directed measurement in and of system to increase insights, forecasting, follow-up, and track sales pipeline
• Directly sold and promoted product to for C to C and b to b sales.
• Assisted with sales strategy that ensured over all achievement of team goals.. Micromanaged a small group of people that enter my store. Builded strong relationships with my blue shirt and there upper management..

Bronx, NY

In this position I worked to generate prospects and sales for an exciting consumer wireless broadband product in premium retail locations. I leveraged my engaging personality, previous retail sales experience, interest in technology, and an exciting product to generate sales via selling to customers in a retail setting. Won MVP for the Highest Gross Adds.

Engage customers using selling skills to build complete solutions while maintaining a balance of high velocity and high service.Communicate to customers what’s possible with technology.Use all relevant sales tools including online learning to drive profitable growth and exceed department goals.Help answer questions and resolve customer issues.10% of your.

• Unload store merchandise from truck.
• Check in merchandise from truck or other means per West Marine policy.
• Ensure that merchandise shipments have been received and displayed within twenty-four hours of receival.
• Label or apply merchandise sales tags if necessary to merchandise.
• Restock shelves that require re-stocking.
• Ensure that “put-away” merchandise is taken care of properly.