Donovan Toran, Csm Email & Phone Number

Houston, Texas, United States

• Led complex projects from inception to completion, ensuring alignment with organizational goals and objectives.• Facilitated smooth project deployments through meticulous planning, coordination, and stakeholder management.• Coordinate and schedule meetings and conferences with internal and external stakeholders• Led daily stand-ups, sprint planning, and retrospective meetings to manage Agile projects effectively• Optimized stakeholder engagement and satisfaction by establishing clear communication channels and delivering exceptional project outcomes.

Houston, Texas, United States

• Collaborate with stakeholders to gather, document, and analyze requirements for process improvements and system enhancements• Developed clear and concise functional specifications and process flows to ensure project alignment with business objectives.• Supported the development of test cases and participated in user acceptance testing to ensure system quality.• Collaborated with cross-functional teams to facilitate effective communication and problem-solving.• Customized Salesforce features such as objects, fields, and workflows to streamline processes and i improve data accuracy• Created reports and dashboards that integrated multiple reports to provide a view of critical metrics through charts, graphs, and tables in Salesforce

Kingsville, Texas, United States

• Taught students study skills necessary for academic success.• Taught students material by effectively translating complex information into common terms.