Donovan Mcchesney Email & Phone Number

I am a reliable and hardworking individual with 20 years' experience within the IT sector. Customer Service and Mechanics, all of which are areas I enjoy and find interesting.I am a pro-active, hard-working, tenacious, and imaginative problem solver with a wide range of interpersonal skills. A dedicated team player with a “Can-do” attitude and the ability to motivate and interact with a group of skilled professionals through tough, time-sensitive assignments.I would be interested in any opportunity that will challenge me, allowing me to learn and progress in my chosen career path. I enjoy working on projects and implementation as I find this extremely rewarding.Personal Attributes:Can work well under pressureVery punctualCustomer FocusedFlexible in both hours worked and locations workedOutstanding People Management SkillsExcellent Problem-solving skills/ Report Writing/ Workload managementCan demonstrate a professional approach in any situationVery self-motivated with the ability to motivate othersAttention to detail and act accordingly to all situations Excellent organizational and communication skillsAble to support multiple product areas Very adaptable to a changing environment Key Skills:Great Customer Service skillsAzure Full suite architect and implement Office 365 and custom applications to the business needsAdvanced understanding of PC & Apple hardware set-up and configurationWindows OS 95 to Windows 11Broad Windows Server 2003/2022Broad Knowledge of Apple Operating SystemsProviding desktop application support & General Printer MaintenanceExperience with using and troubleshooting Microsoft Office, e.g., Word, Excel, PowerPoint, Outlook, Network maintenance and administrationMonitoring backup systemsInternet Filtering Mail Filtering Hyper-VVMware administrationCitrix AdministrationAzure Victual DesktopIntune Management

Listed skills include Windows Server, Windows 7, Windows, Mac Os X, and 26 others.