Donovan Brooks-Mack Email & Phone Number

Douglasville, Georgia, United States

- Communicates with current and potential mortgage customers to offer and sell available mortgage financing products.- Enters applicants financial information such as credit to determine granting of loans.- Maintains loan pipeline and effectively follows up with customers and loan processors to ensure loans will close in a timely manner.

Atlanta Metropolitan Area

• Delivers an in home experience through integration of AT&T's products• Effective consultative selling building a rapport to meet customer needs• Responsible for meeting monthly sales quota, resolving customer escalations, and maintaining company vehicle with device inventory.

Greater Atlanta Area

• Promoted to management position (Integrated Solutions Consultant) due to outstanding performance as a representative in retail store• Managed storefront financial responsibilities to include deposits, inventory maintenance and processing financial transactions• Executed problem solving skills to determine solutions for clients in escalated situations• Consistently exceeded monthly sales quota goals

East Point, Ga

- Lifts, loads/unloads, transports luggage on/off shuttle bus for airline guests.- Transports airline guests to their correct terminal for flight and from.- Recognized as employee of the month in September of 2010.

Atlanta, Ga

- Loaded and unloaded luggage on conveyor belts between airline flights.- Checked and sorted luggage against flight lists/destinations.- Oversaw the transfer of luggage from the check-in area to the departure area.

Journalism

High School