Donovan Hardenbrook Email & Phone Number

Chicago, Illinois, Us

In this role, one of my main duties is to plan and lead the "Zero Defects. Zero Excuses.", global quality system for $1.8B global manufacturer with 100K+ customers in automotive, electronics, and industrial markets. Moreover, I spearhead staff of project managers and managers. I also steer major corporate quality initiatives and administer company's product environmental compliance systems. In addition, I lead development of enterprise operational technology applications.A few of key accomplishments are mentioned below:• Drove transition from plant-specific quality systems to global integrated quality system by engaging with 15 manufacturing sites to implement single quality system compliant to IATF 16949 and ISO 9001, which enhanced quality and APQP processes as well as slashed third-party audit time and costs.• Integrated quality systems of two significant corporate acquisitions ($350M & $750M) by steering matrixed teams to perform gap analysis and draft transition plans; secured ISO 9001/IATF 16949 certifications via Littelfuse integrated quality system.

Chicago, Illinois, Us

Leadership and operational oversight of “Zero Defects. Zero Excuses.” global quality system for $1.8B global manufacturer with 100,000+ customers in automotive, electronics, and industrial markets.• Led transition from plant-specific quality systems to global integrated quality system. Collaborated with 15 manufacturing sites to establish single quality system compliant to IATF 16949 and ISO 9001. Improved quality and APQP processes. Reduced third-party audit time and costs.• Spearheaded company’s first enterprise PLM system; a $4M+ multi-year development effort. Utilized agile project management methodologies. Improved customer satisfaction and process compliance.• Integrated quality systems of two corporate acquisitions ($350M and $750M). Led matrixed teams to conduct gap analysis and develop transition plans. Acquired sites achieved ISO 9001 and IATF 16949 certifications using Littelfuse integrated quality system.• Successfully relaunched dormant quality document management system. Collected user requirements and use cases. Worked with IT and users on development and testing. Documents now easily accessible to 11,000+ employees.

Wakefield, Ma, Us

During my time here, I oversaw not-for-profit organization with over 200 company members and objective to maximize transparency of material health information for building industry with main accountability of rendering leadership and program management for key initiatives. I served as a program manager for the development of HPD 2.0 software platform to manage health product declarations. I also managed third-party HPD verifiers and led website development efforts.A few of my key accomplishments are mentioned below:• Piloted redesign of HPDC brand and on-line presence to maximize user engagement and technical support.• Played key role in facilitating Third-Party Verification Working Group by engaging with third-party verifiers to set standards for procedures, checklists, marks, and accreditations for HPD preparers and verifiers.

Gilbert, Arizona, Us

During my stint here, I set up a consulting organization that specialized in business advisory boards, lean start-up, and digital marketing services.A few of my key accomplishments are mentioned below:• Served as franchise owner to establish business owner advisory boards by mentoring business owners 1:1 and chairing monthly board meetings to increase owner revenues/profits.• Designed enterprise cloud platform software solutions and provided product marketing services, including digital marketing campaigns, sales collateral, and investor presentations.• Deployed operational and technology systems, drafted operations manual, organized accounting and tax preparation, and addressed multi-state contractor licensing issues.

Dallas, Texas, Us

Dulles, Va, Us

In this role, I instituted new risk-based approach for problem suppliers to resolve systemic issues. I also maintained supplier quality manual to adhere with AS9100 requirements and enhance supplier management. Furthermore, I qualified, audited, and monitored outsourced manufacturing suppliers for quality compliance. Lastly, I deployed and improved Orbital Supplier Quality Management systems.One key achievement in this tenure includes:• Improved material inspection compliance by implementing Receiving Inspection Module, outlining processes, building usage models, conducting testing, and training team.• Created new risk-based approach for problem suppliers to identify and manage systemic issues.• Updated supplier quality manual to comply with new AS9100 requirements and improve supplier management.• Implemented Receiving Inspection Module. Defined processes, developed usage models, conducted testing, and trained team. Resulted in improved material inspection compliance.

Santa Clara, California, Us

During my time in this company, I earned multiple promotions from Senior Engineer to Site Engineering Manager and then to Senior Manager with accountability of leading staffs of engineers, technicians, and project managers. I was accountable for driving the implementation of platform program and product lifecycle to business divisions. I also directed productivity and process improvement programs and initiatives. A few key accomplishments are mentioned below:• Led initiative to develop $1M enterprise NPD solution, that integrated Microsoft Project, SharePoint, Outlook, and Documentum by forming cross-functional team; deployed solution to ~7K users.• Researched, documented, and instituted best practices for portfolio planning, new product development, requirements management, resource management, and project management.• Secured ISO 9001 certification for Intel's 1st Pentium II cartridge line.

Executive Education, Purchasing And Supply Chain Management

Executive Mba

Master Of Science - Ms, Electrical Engineering

Executive Education, Building, Leading And Sustaining The Innovative Organization

Program Certificate, Introduction To The Cmm – Integrated, Stage Representation, V1.1

Bachelor Of Science - Bs, Electrical Engineering

Education record