Donovan Madenwald Email & Phone Number

Columbus, Ohio Metropolitan Area

Columbus, Ohio Metropolitan Area

Serviced Ohio territory with sales of $1.3M of Textile Care customers helping them maximize efficiency while providing highest quality clean linens to their customers. Provided support and training to territory managers throughout eastern U.S.• Supported customers with weekly/monthly service by validating wash formulas, chemical dosing, equipment operation, inventory management while consulting with them on process improvement.• Guided Miller’s Textile Services through process of achieving TRSA Hygienically Clean Certification for three segments – Healthcare, Food Service and Food Safety.• Served as Project Manager on key customer installations, equipment upgrades and product line rollouts.• Presented program updates to COMTEX Customer Committee group (20+ participants), consistingof Ohio Health key associates

Mideast Us

Led district of 7 Territory Managers and 65 customers with annual sales of $9.2M• Secured agreements with four high profile healthcare laundries in Michigan worth $1.8M annually.• Collaborated with Business Development Managers to drive sales performance.• Conducted hiring process and trained team members on sales excellence, proper service protocol and safe activities in the workplace.• Created and executed performance improvement plans on low margin accounts to improveprofitability• Performed audits for high profile corporate account customers ensuring these key accounts were receiving proper service levels, process improvement and product line management.• Guided lower performing team members through Corrective Action Plans to improve performanceand retain as high functioning associates.• Attended multiple Ecolab District Manager training sessions for both performance and safety.

Responsible for managing Ohio territory of Textile Care customers providing excellent service, quality results and driving sales growth• Worked closely with Supply Chain and Logistics to provide forecasting, demand planning and ensure proper inventory management at each customer.• Awarded Territory Manager of the Year for Midwest in 2009 in recognition of 32.8% sales growth.• Achieved the Pinnacle Club for delivering sales of over $1.5M in 2015.• Grew territory annual sales from $900K in 2008 to over $1.6M in 2015.• Hit budget targets in all but one year during this period.