Donovan Madenwald Email & Phone Number

Columbus, Ohio Metropolitan Area

Columbus, Ohio Metropolitan Area

• Serviced Ohio territory with sales of $1.3M of Textile Care customers helping them maximize efficiency while providing highest quality clean linens to their customers. Provided support and training to territory.
• Supported customers with weekly/monthly service by validating wash formulas, chemical dosing, equipment operation, inventory management while consulting with them on process improvement.
• Guided Miller’s Textile Services through process of achieving TRSA Hygienically Clean Certification for three segments – Healthcare, Food Service and Food Safety.
• Served as Project Manager on key customer installations, equipment upgrades and product line rollouts.
• Presented program updates to COMTEX Customer Committee group (20+ participants), consistingof Ohio Health key associates

Mideast US

• Led district of 7 Territory Managers and 65 customers with annual sales of $9.2M
• Secured agreements with four high profile healthcare laundries in Michigan worth $1.8M annually.
• Collaborated with Business Development Managers to drive sales performance.
• Conducted hiring process and trained team members on sales excellence, proper service protocol and safe activities in the workplace.
• Created and executed performance improvement plans on low margin accounts to improveprofitability
• Performed audits for high profile corporate account customers ensuring these key accounts were receiving proper service levels, process improvement and product line management.

• Responsible for managing Ohio territory of Textile Care customers providing excellent service, quality results and driving sales growth
• Worked closely with Supply Chain and Logistics to provide forecasting, demand planning and ensure proper inventory management at each customer.
• Awarded Territory Manager of the Year for Midwest in 2009 in recognition of 32.8% sales growth.
• Achieved the Pinnacle Club for delivering sales of over $1.5M in 2015.
• Grew territory annual sales from $900K in 2008 to over $1.6M in 2015.
• Hit budget targets in all but one year during this period.