Donovan May Email & Phone Number
@saic.com
2 phones found area 505
LinkedIn matched
Who is Donovan May? Overview
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Donovan May is listed as Citrix Infrastructure Engineer at SAIC, based in Dover, Delaware, United States. AeroLeads shows a work email signal at saic.com, phone signal with area code 505, and a matched LinkedIn profile for Donovan May.
Donovan May previously worked as Citrix Engineer at Saic and VDI Systems Administrator at Saic. Donovan May holds Physics from New Mexico Institute Of Mining And Technology.
Email format at SAIC
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AeroLeads found 2 current-domain work email signals for Donovan May. Compare company email patterns before reaching out.
About Donovan May
Experienced Systems Engineer with a demonstrated history of working in the information technology and customer service industries. Proven expertise with VMware Horizon and Citrix Virtual Apps and Desktops, and Netscaler/ADC appliance deployment/maintenance, VDI endpoints, root cause analysis, and critical thinking. Certified Azure Fundamentals and Architect Technoligies, as well as AWS Certified Could Practitioner. Strong technical documentation skills with years of experience in enterprise-level environments.
Listed skills include Troubleshooting, Technical Support, Windows 7, Customer Service, and 23 others.
Donovan May's current company
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Donovan May work experience
A career timeline built from the work history available for this profile.
Vdi Systems Administrator
Daas Systems Administrator
Is-3 Virtualization Technician
Is-3 Service Technician
As an IS-3, I assumed the role of Lead Technician for the Sandia Labs Corporate Computing Help Desk. My primary responsibility was to provide support and leadership to a team of ~25 remote technicians who were, in turn, supporting Sandia Labs in all of their computing needs.The support I provided included answering questions and providing suggestions to my level 1 and 2 techs. For the more complicated issues, trouble tickets were escalated to me, and I worked directly with the customer to come up with a solution.My job also included teaching and training of our level 1 and 2 technicians. I was responsible for twice-weekly meetings to discuss new or updated processes and procedures as well as changes to software or hardware used at Sandia Labs. Using this, I was able to keep my team up-to-date on the issues presented by customers. This helped mitigate the number of trouble tickets that got escalated beyond our help desk.I was regularly tasked with migrating services previously provided by external support groups to the desk for remote resolution. It was my responsibility, in these cases, to create written training instructions, forms, and documentation and to disseminate proper knowledge of the process to help desk technicians. Once the process had been finalized and was being used, it was then integrated into our new-hire on-boarding.
Is-2 Field Technician
Advanced Repair Agent
Consultation Agent
Donovan May education
Physics
Physics
Diploma
Frequently asked questions about Donovan May
Quick answers generated from the profile data available on this page.
What company does Donovan May work for?
Donovan May works for SAIC.
What is Donovan May's role at SAIC?
Donovan May is listed as Citrix Infrastructure Engineer at SAIC.
What is Donovan May's email address?
AeroLeads has found 2 work email signals at @saic.com for Donovan May at SAIC.
What is Donovan May's phone number?
AeroLeads has found 2 phone signal(s) with area code 505 for Donovan May at SAIC.
Where is Donovan May based?
Donovan May is based in Dover, Delaware, United States while working with SAIC.
What companies has Donovan May worked for?
Donovan May has worked for Saic, The Kemtah Group, Inc., and Best Buy'S Geek Squad.
How can I contact Donovan May?
You can use AeroLeads to view verified contact signals for Donovan May at SAIC, including work email, phone, and LinkedIn data when available.
What schools did Donovan May attend?
Donovan May holds Physics from New Mexico Institute Of Mining And Technology.
What skills is Donovan May known for?
Donovan May is listed with skills including Troubleshooting, Technical Support, Windows 7, Customer Service, Active Directory, Virtualization, Help Desk Support, and Computer Hardware.
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