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Donovan Miller, Mba Email & Phone Number
Opening Assistant General Manager
at
AC Hotels by Marriott
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✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Opening Assistant General Manager
Location
Williamsburg, Virginia, United States
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Quick answer
Donovan Miller, Mba is listed as Opening Assistant General Manager at AC Hotels by Marriott, based in Williamsburg, Virginia, United States. AeroLeads shows a matched LinkedIn profile for Donovan Miller, Mba.
Donovan Miller, Mba previously worked as Assistant General Manager at Grand Adirondack Hotel and FLEX Above Property Rooms Controller at Revenue Management Advisory Services (Rmas). Donovan Miller, Mba holds Master Of Business Administration - Mba, Business Administration And Management, General from William & Mary – Raymond A. Mason School Of Business.
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AC Hotels by Marriott
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Profile bio
About Donovan Miller, Mba
With over four years of dedicated experience in the hospitality industry, my journey has been marked by a commitment to excellence and a deep understanding of the nuances of guest satisfaction. At Revenue Management Advisory Services (RMAS), I strive to align my project management skills with the company's mission, fostering an environment that values diversity and teamwork. My focus is on driving innovation in room control while ensuring the highest standards of service delivery.My recent tenure at Marriott International was a testament to my ability to manage complex projects and enhance customer success. I led the comprehensive revamp of the DLZ/MDS Compass Certification, introducing new modules and refining content to better serve our teams. This role allowed me to exercise my research and time management skills to their fullest, ensuring that every event, from weddings to conferences, exceeded client expectations and set new benchmarks for our team's performance.
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10 roles
Donovan Miller, Mba work experience
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Assistant General Manager
Flex Above Property Rooms Controller
Marriott Hq Fellowship - Marriott Digital Services, Customer Success
During my inaugural project, I spearheaded the dynamic annual overhaul of the DLZ/MDS Compass Certification. This endeavor entailed immersing myself in an extensive 7-hour training program, delving deep into the intricate offerings of Marriott Digital Services. My role encompassed meticulously curating information for the revamp, thoughtfully fine-tuning its content by seamlessly integrating essential updates while judiciously pruning extraneous elements. Notably, I introduced a novel module, comprising five distinct sections, ingeniously designed to illuminate the annual programs of Marriott Digital Services for new team members. This endeavor aimed to ensure that fresh talent embarking on their journey could seamlessly grasp the multifaceted spectrum of offerings within the realm of Marriott Digital Services.In my second project, I navigated uncharted waters by orchestrating a pioneering pilot initiative utilizing Google Business Messaging. This novel endeavor empowered me to seamlessly embody the personas of 10 distinct hotels, enabling me to effectively field inquiries and provide responsive answers on their behalf. Throughout this exploration, I meticulously assessed the project's scalability, uncovering valuable insights that provided a comprehensive understanding of its potential trajectory. The crux of this initiative lay in discerning whether Marriott Digital Services should transition this novel concept into a viable product offering for its array of hotels. This project not only underscored my ability to innovate and adapt within the digital landscape but also yielded essential information guiding Marriott's future strategic considerations.
Jun 2023 - Aug 2023
Director Of Food And Beverage
• Assist with weekly liquor ordering, weekly liquor inventory• Maintains a cash bank of $1000 used to give change to the bartenders and servers• Organized the setup and coordination of banquet events such as weddings and conferences• Strategically handles customer service requests and resolved issues to total guest satisfaction• Meets with the clients to make sure we meet their expectations for their wedding, conference, etc.• Communicates with kitchen staff for banquets and the dining room to ensure efficient service• Created an environment where teamwork was important
May 2019 - Dec 2022
Assistant General Manager
Dec 2021 - Aug 2022
Operations Manager
Jul 2021 - Jan 2022
Opening Food And Beverage Manager (Mit)
Jun 2020 - Jan 2021
Rooms Operations Voyager
Jan 2020 - Apr 2020
Team Supervisor
• Maintained all relevant inventory paperwork and entered accurate inventory data in computer system• Handled customer service requests and resolved issues to total guest satisfaction• Used the Micros Opera operating system to create reservations and control the check in and check out process• Communicated with housekeeping and maintenance to ensure guest rooms were up to par
May 2013 - Aug 2017
4 education records
Donovan Miller, Mba education
Master Of Business Administration - Mba, Business Administration And Management, General
Bachelor'S Degree, Hotel, Motel, And Restaurant Management
Associate'S Degree, Hospitality Administration/Management
Education record
FAQ
Frequently asked questions about Donovan Miller, Mba
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What company does Donovan Miller, Mba work for?
Donovan Miller, Mba works for AC Hotels by Marriott.
What is Donovan Miller, Mba's role at AC Hotels by Marriott?
Donovan Miller, Mba is listed as Opening Assistant General Manager at AC Hotels by Marriott.
Where is Donovan Miller, Mba based?
Donovan Miller, Mba is based in Williamsburg, Virginia, United States while working with AC Hotels by Marriott.
What companies has Donovan Miller, Mba worked for?
Donovan Miller, Mba has worked for Ac Hotels By Marriott, Grand Adirondack Hotel, Revenue Management Advisory Services (Rmas), Marriott International, and Delaware North.
How can I contact Donovan Miller, Mba?
You can use AeroLeads to view verified contact signals for Donovan Miller, Mba at AC Hotels by Marriott, including work email, phone, and LinkedIn data when available.
What schools did Donovan Miller, Mba attend?
Donovan Miller, Mba holds Master Of Business Administration - Mba, Business Administration And Management, General from William & Mary – Raymond A. Mason School Of Business.
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