Don Parris

Don Parris Email and Phone Number

Account Technical Representative and Information Systems Security Officer @ US Navy
Joint Base Pearl Harbor-Hickam, HI, US
Don Parris's Location
Joint Base Pearl Harbor-Hickam, Hawaii, United States, United States
Don Parris's Contact Details

Don Parris personal email

n/a
About Don Parris

A man of many talents including Office Management, IT Management, Property Management, and Theater.A man in search of a vision.

Don Parris's Current Company Details
US Navy

Us Navy

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Account Technical Representative and Information Systems Security Officer
Joint Base Pearl Harbor-Hickam, HI, US
Website:
navy.com
Employees:
159035
Don Parris Work Experience Details
  • Us Navy
    Account Technical Representative And Information Systems Security Officer
    Us Navy
    Joint Base Pearl Harbor-Hickam, Hi, Us
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  • Us Navy
    Account Technical Representative / Information Systems Security Officer
    Us Navy Jun 2024 - Present
    Bremerton, Washington, United States
    Herding Cats, Saving the World!
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  • Us Navy
    Navy/Marine Corp Intranet Contract Technical Representative
    Us Navy Aug 2015 - Jun 2024
    Pearl Harbor, Hi
    Bending computers to the will of the Navy.
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  • Us Navy
    System Administrator/Information Security/It Dept. Head
    Us Navy Dec 2010 - Aug 2015
    Navy Recruiting District, Seattle Wa
    • Responsible for 3 different network configurations: integration with Navy / Marine Corps National Network; Mobile connectivity for recruiters in the field (57 individual networks across 4 states); Military Entrance Processing Stations (integrated with Army Technical Support). • Managing information security for 130 users (policy development, policy enforcement, issue remediation, compliance enforcement, digital forensics for DOD Inspector General). • Project management for upcoming hardware and software upgrades.• Sourcing and integrating new software and hardware.• Managing IT resources during physical moves. • Dotted-line responsibility for one administrative employee.• Managing repair budget of approx. $10K.• Replaced 150 workstations and implemented the Navy’s Mobile Recruiter Initiative (MRI) creating a 21st century recruiting paradigm. Recruiters can now process applicants anywhere, not just in the office.• Transitioned the district to a new email system, increasing capacity 40 fold.• Decreased Customer downtime to less than 0.5% thru proactive maintenance and user training.
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  • Splatwerks
    Owner
    Splatwerks Jan 1992 - Present
    SplatWerks is a Theatrical and Technical consulting company. We / I specialize in Stage Combat / Stunt Choreography and Instruction, Technical Implementation, Directorial and Management Consultation, IT Project Management, Security Consultation, and a variety of office functions.
  • Seattle Knights
    Stunt Choreographer / Instructor
    Seattle Knights 1984 - 2015
    The Seattle Knights create and perform a Tournament Jousting show that is the headline draw for many Renaissance Fairs along the I5 corridor.
  • Hewlett-Packard
    Site Operations Technician For Navsta Everett, Wa
    Hewlett-Packard Feb 2003 - Dec 2010
    • Provides desktop maintenance services for 1,400 internal customers at five geographically separated installations on Legacy, NMCI Unclassified, NNPI, and NMCI SIPR systems. • Assisted in the planning, implementation, and final clean up of the Remote Tech Insertion (RTI) Mass Operating System upgrade (upgrading over 400 workstations from Windows 2000 to XP). • Implemented an ‘Executive VIP tech on call’ system, decreasing E-VIP downtime to .001%. • Implemented and lead dedicated customer service teams for client groups after major upgrades occurred to ease transition to the new systems.• Devised, implemented, and trained a Nationwide Remote Desktop Management team, which decreased field services (tier 3) trouble calls by 70%. This decreased the Tech to User ration from 1 per 200 users to 1 per 1000. Saving the company over $1,500,000 in manpower costs.
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  • The Mountaineers Players
    Actor, Stunt Choreographer
    The Mountaineers Players 2005 - 2007
    Acted and created Stage Combat Choreography for 2 shows, Robin Hood (The Legend Continues) and Disney's Beauty and the Beast.
  • Ing Northern Annuity
    Desktop/Laptop Configuration And Support Technician
    Ing Northern Annuity Sep 1997 - Aug 2002
    Seattle,Wa
    • Provided maintenance and request services for the computing needs of up to 700 internal customers. Maintained inventory. • Consistently exceeded problem resolution time estimates, calls estimated to require 4 hours were often resolved in less than 1 hour. • Brought user downtime to less than 0.25% by efficiently troubleshooting problems and effectively communicating with the customers to discover their needs before the needs became productivity issues.• Moved 700 customers to a new building and trained them in the use of the new network and phone system.• Received 18 commendation awards for excellent customer service.• Through thorough troubleshooting and customer training decreased the number of trouble calls by 75%.• Created an effective escalation process by documenting procedures and escalation techniques for the site. Used these process documents to train newer technicians and merge the corporate and local Helpdesk functions, saving over $150,000 annually.• Implemented the use of Remote Desktop Control applications at the Helpdesk and decreased the number of problem calls escalated to Desktop Services (tier 3) by 65%.• Implemented helpdesk consolidation and integration of services with the national helpdesk as remote locations were closed.

Don Parris Skills

Office Management Help Desk Implementation Management Consulting Theatre Customer Service Management Entertainment Acting Film Event Planning Improvisation Photography Microsoft Office Stage Combat Musical Theatre Art Performing Arts Editing Project Management Healthcare Drama Public Speaking Teaching Directing Stage Management Organization Creative Problem Solving It Management It Helpdesk Development Account Management Information Security Security Consulting It Sourcing Close Attention To Detail Oral And Written Communication Skills

Don Parris Education Details

Frequently Asked Questions about Don Parris

What company does Don Parris work for?

Don Parris works for Us Navy

What is Don Parris's role at the current company?

Don Parris's current role is Account Technical Representative and Information Systems Security Officer.

What is Don Parris's email address?

Don Parris's email address is do****@****avy.com

What schools did Don Parris attend?

Don Parris attended Excelsior College, Edmonds Community College.

What skills is Don Parris known for?

Don Parris has skills like Office Management, Help Desk Implementation, Management Consulting, Theatre, Customer Service Management, Entertainment, Acting, Film, Event Planning, Improvisation, Photography, Microsoft Office.

Who are Don Parris's colleagues?

Don Parris's colleagues are Timothy Breaux, Donnie French, Elijah Gallegos, Patrick French, Nicholas Willaby, Angelica Dizon, Pedro Saldana.

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