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@cxspeakers.com
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7 phones found area 912, 203, 419, 212, and 877
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Don Peppers is listed as Customer experience expert, keynote speaker, business author, Founder of Peppers & Rogers Group at CX Speakers LLC, a company with 4 employees, based in Menlo Park, California, United States. AeroLeads shows a work email signal at cxspeakers.com, phone signal with area code 912, 203, 419, 212, 877, and a matched LinkedIn profile for Don Peppers.
Don Peppers previously worked as Co-Founder at Cx Speakers Llc and Adjunct Professor at Menlo College. Don Peppers holds Masters In Public Affairs, Foreign Affairs from Princeton University.
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Don Peppers is recognized as a global authority on marketing and business competition. His first book, The One to One Future, written with Martha Rogers, Ph.D., in 1993, is widely credited with having launched the CRM revolution. BusinessWeek called their book the "bible of the new marketing," Tom Peters named it his choice for "book of the year," and Inc. Magazine's editor-in-chief called it "one of the two or three most important business books ever written."Research by SatMetrix in 2015 ranked Don and Martha as the world’s #1 "most authoritative experts on customer experience." The Times of London named him one of the “Top 50 Business Brains," while Accenture called him one of the “Top 100 Business Intellectuals,” and the UK’s Chartered Institute for Marketing said Don is one of the 50 “most influential thinkers in marketing and business today.” In 2013 the Data and Marketing Association (US) inducted both Don and Martha into its Hall of Fame.Altogether, Don has authored or co-authored a legacy of international business best-sellers that have collectively sold over a million copies in 18 languages:• Managing Customer Experience and Relationships, 4th ed. college textbook (2022) • Customer Experience: What, How, and Why Now (2016)• Extreme Trust: Turning Proactive Honesty and Flawless Execution into Long-Term Profit (2016) • Rules to Break & Laws to Follow: How Your Business Can Beat the Crisis of Short-Termism (2008)• Return on Customer: Creating Maximum Value from Your Scarcest Resource (2005) • One to One B2B (2001) • The One to One Manager (1999) • The One to One Fieldbook (1999) • Enterprise One to One (1997)• Life’s a Pitch: Then You Buy (1995)• The One to One Future (1993)A captivating, persuasive, and entertaining public speaker, Don has delivered keynotes and presentations in more than 60 countries, with an on-stage enthusiasm that engages audiences and fires up crowds around the world. He focuses primarily on the business issues faced by companies seeking a competitive edge in their marketplace, but he also customizes every talk that he gives, using audience-specific cases and examples to drive home key points. Contact: dpeppers@cxspeakers.com
Listed skills include Management Consulting, Thought Leadership, Leadership, Marketing, and 46 others.
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Menlo Park, California
Speaking, workshops, and thought-leader consulting around issues that involve customer experience, customer relationships, marketing technology, corporate culture change, customer trust, evidence-based management, and new business development.
Menlo Park, CA
I teach the course on customer-centric competition and customer relationship marketing. We are using Martha Rogers' and my textbook, Managing Customer Experience and Relationships: A Strategic Framework (4th ed., 2022), as well as my most recent book, Customer Experience: What, How and Why Now (2016).
San Jose, California
A revolutionary, app-based solution to hourly workers’ between-paycheck financial needs, without lending. Easy to implement and free to the employer, it increases employee engagement and retention among hourly workers, including most of an employer's customer-facing personnel. PayActiv was named "HR Product of the Year" by HR Executive Magazine.
Menlo Park, CA
This AI-based solution streamlines and organizes all the CX “signals” generated by customers via surveys, text, complaints, social and digital conversations, and other interactions. Machine learning then flags problems and opportunities to pay attention to, improving response times, reducing manual work, and showing what factors contribute most to CX.
London, San Francisco, Istanbul
An "agile customer insights" firm, providing an end-to-end platform for brands and agencies to develop customer insights more quickly and efficiently.
Menlo Park, California, United States
The Customer Journey Map, as a concept, is directly descended from the "Touchpoint Map" first employed by Peppers & Rogers Group consultants in the late 1990's to help clients better understand each customer's individual experience. SuiteCX was founded and is staffed by an assortment of ex-PRG consultants, as a company designed to provide comprehensive.
New York City
A fully automated robo-advisory service that takes no custody of funds and employs no financial advisors. Instead, AllocateRite sells a stand-alone investment strategy, continuously updated by machine learning, which provides a GIPS-compliant rate of return comparable to the S&P 500 while exposing investors to just 50% of the volatility risk.
Boston
Treating different customers differently is quite a smart strategy for improving the quality of the customer experience, but a business must be able to do it profitably, which requires analytics, data, and automation. Evergage's software helps companies deliver genuine, 1-to-1 customer experiences, at scale.
Client relations, thought leadership, intellectual property development
Activities and Societies: President of the Graduate College House Committee
Activities and Societies: Varsity Cross Country, Speech and Debate, 100-Year Honor Roll
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Don Peppers works for CX Speakers LLC.
Don Peppers is listed as Customer experience expert, keynote speaker, business author, Founder of Peppers & Rogers Group at CX Speakers LLC.
AeroLeads has found 1 work email signal at @cxspeakers.com for Don Peppers at CX Speakers LLC.
AeroLeads has found 7 phone signal(s) with area code 912, 203, 419, 212, 877 for Don Peppers at CX Speakers LLC.
Don Peppers is based in Menlo Park, California, United States while working with CX Speakers LLC.
Don Peppers has worked for Cx Speakers Llc, Menlo College, Payactiv, Alterna Cx, and Uservision.
Don Peppers's colleagues at CX Speakers LLC include Michael Dandrea.
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Don Peppers holds Masters In Public Affairs, Foreign Affairs from Princeton University.
Don Peppers is listed with skills including Management Consulting, Thought Leadership, Leadership, Marketing, Marketing Strategy, Business Strategy, Loyalty Programs, and Customer Experience.
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