We recruit for all positions within the Electronic Security and Fire Industry:Management (Executive, General, Sales, Operations) Operations, Technicians, Project Managers, Design/Apps Engineers, CAD and coordinators.Sales - National, Regional, LocalAccess Control, IP Video/CCTV/VMS, PSIM, Burg/Intrusion, Fire/Life Safety, Analytics, Monitoring

In my role as a Chief Change Agent, I have spent the past 30 years guiding individuals towards personal and professional transformation. Through executive recruiting, life coaching, and NLP techniques, I have helped clients break free from limiting beliefs and achieve their full potential in the areas of business, personal development, and wellness.• Utilized NLP techniques to reframe old thought patterns and behaviors, guiding clients to live free from anxiety and stress.• Awarded for outstanding success in business coaching, therapeutic imagery, and clinical hypnotherapy, helping clients achieve breakthroughs in their lives.

As the divisional leader, I have complete P&L ownership, and oversee all Sales and Operations for the West Region. We currently are growing organically as well as through acquisitions. Our ultimate goal is to be of service to persons with limited mobility, their families, caregivers, and clinicians. We also provide solutions to the safely aging in place demographic.

Motivate, inspire, coach, mentor and lead a team of professional Sales Consultants. We cover several large Counties in Southern CA., including the OC, LA, SFV, Ventura, Santa Barbara, San Luis Obispo, Bakersfield to Fresno. We also cover Hawaii.I invite you to contact me if I/We can help in any way.Massive Quarter over Quarter growth in 2019 in Q2, Q3 & Q4 after taking over the team in April. We also exceeded both Install and RMR plans for the year!

Lead and manage Sales and Field Operation Teams within the Northwest Region. Drive major culture change within local teams with a strong focus on connecting the field and sales teams as One team, as well as ensuring there is a strong focus on national account and local customer service, organic growth and delivering all P&L performance goals within the Northwest Region. Provide leadership, strategic thinking, problem resolution, and staff management. Implement programs for driving continuous improvement, ensure marketing and sales plans are in place to achieve world class performance within their specified areas. Largely focused on achieving and promoting the Stanley Standards in both the Sales and Operations areas of the field and overall culturally to enhance employee and business performance. 100% P&L ownership for the Branches within the Northwest Region.

Manage day to day field business through branch leadership teams within the Northwest area. Responsible for developing strategy and tactics for driving all install and service operational activities. Drives major culture change within local teams with a strong focus on customer service, organic growth and delivering all P&L performance goals. Provides leadership, strategic thinking, problem resolution, and staff management. Implements programs for driving continuous improvement and achieving world class operational field performance. Northwest area consists of; Alaska, Idaho, Montana, Oregon, Utah & Washington State.

Key responsibilities: Management of the day to day operations of the branch, which has Commercial and Residential sales activities. Oversee the quality and production of management/non-management personnel. Direct and supervise effective procedures to maintain and exceed Field Operations metrics. Responsible for the attainment of all Financial and Operational objectives.

Responsible for the overall Financial Health of the District including inspections of the P & L, Sales, Installation, Service, Billing, Monitoring and Collections. I was a selling GM for Stanley. Several reps reporting to me and two of which had their best ever sales years back to back under my coaching and mentoring.

1. Manage Sales Representatives to ensure development of sales territory staff, training and development, completion of records and reports, and maximize customer satisfaction through sales team. Coordinate activities of Sale Representatives to prevent duplication of sales efforts. 2. Sale & service three to five direct Level A customer accounts. 3. Participate with Technical Services and Product Information in the development and implementation of product demonstration, training programs, printed materials and other projects. 4. Maintains files, records, and other sources of competitor activity with respect to new products, promotions, pricing activities, or other marketing programs. Procure competitor products as necessary and forward to Technical Services for review. 5. Help ensure the success of the marketing plan through sales efforts directed toward dealers, organizations, professional clients, and end users. 6. Conduct sales meetings and inform the sales force of new developments in product and policies. Advise Sales Representatives of company’s sales promotions programs and counsel the sales representatives regarding their follow up in the field. 7. Conduct follow-up service calls with accounts to ensure satisfaction with all agreements reached during sales approach. 8. Maintain current technical product-related knowledge and general sales techniques and trends. Prepare summaries of important trends for management use. 9. Performs duties and responsibilities as described in the quality system 10. Perform other assignments in support of the sales operations as requested by Regional Manager.

Extensive business-to-business and cold calling sales experience. Comprehensive customer service experience. Able to quickly and precisely identify a customer’s special needs. Extremely teachable, open-minded and customers satisfaction oriented. Adapt quickly to new techniques and processes. Exceptionally computer literate. ADT University Graduate. Compass Super User. Compass Steering Committee. BuyerZone lead to market test team. Innate ability to take complex problems/situations, decipher and communicate ‘down’ in a more comprehensible way.

* Managed a staff of Sales Representatives responsible for reselling services and products within assigned territories to previously discontinued customers; maintained assigned sales quota, and followed established guidelines. * Successfully handled presidential disputes.* Increased customer retention with a ‘Keep It Blue’ Attitude and a commitment to excellence in customer service by understanding customer’s needs.* Recruiting, training, and coaching new sales representatives.* Ensured adherence to current ADT policies, procedures, products, programs, pricing, techniques, technologies, and services through communication and regular sales meetings.

* Followed the Model Sales Call Process utilizing; Risk Assessments, Capabilities Presentations and the Commercial Proposal Generator to ensure the customer understands of the Value of ADT and its complete services and solutions. * Sold all services and solutions within my assigned territory, as well as all NA new and existing business requiring a local Commercial representative. * Exceeded sales quota and followed established guidelines. Reached #1 in Western Region and maintained #3 in Western Region in Sales Ranking in less than one year.* Capitalized on a self-generated target market by researching RIF database and providing unsolicited proposals to upgrade VCRs to DVRs. * Renewed existing customer agreements. * Followed up on action items: Installation, training, asking for referrals and offering a thank-you.