Don Rouse Email & Phone Number

Indianapolis, In, Us

Indianapolis, In, Us

Fort Wayne, In, Us

* Operations/Distribution Manager, Plainfield, IN 2007-2012 Led all activities of a 3PL distribution and packaging facility including; talent recruitment, vendor selection, capital expenditure planning, scheduling and customer delight. Coordinated the start-up of a new 70,000 sq. ft. distribution and packaging facility for a customer in under 30 days.Implemented pick/pack standards, lean goals for facility and trained the staff on Key Performance Indicators (KPI’s).* Corporate Human Resource Manager, Indianapolis, IN 1996-May 2015Guided all Human Resources activities of the entire company (9 facilities in 5 states with over 400 associates) including; talent recruitment, vendor selection, capital expenditure planning, scheduling and customer delight. Developed safety and new employee orientation programs which incorporated the company goals, mission statement, values and policies. Authored company handbook and revisions while reducing EEOC claims from an average of 15 a year to only 5 in a thirteen year span.Improved recordable and lost time incidents nationally (Across all CWC facilities) by 82% during second year of my safety program.* Distribution Operations Manager, Indianapolis, IN 1994-1996 Presided over all activities of a 3PL distribution and packaging automotive parts facility including; talent recruitment, vendor selection, capital expenditure planning, scheduling and customer delight. Directed three shift distribution operations with over 300 hourly associates and twelve supervisors.Increased production through-put from 63% to 97% quickly through process improvements.Reduced labor costs by 12% resulting in an approximately yearly savings of $366.080.

Operations Manager, Fishers, IN 1991-1994Home Video Operations Manager, Memphis, TN 1990-1991Corporate Systems/Process Trainer, Memphis, TN 1987-1990Assistant Operations Manager, Memphis, TN 1986-1987Office Manager, Los Angeles, CA 1983-1986Warehouse Manager, Los Angeles, CA 1980-1983Office Manager, Indianapolis, IN 1979-1980Succeeded at all levels of a steady and progressive ascension through the ranks of MCA/Universal’s various distribution and return centers. Selected achievements include:Achieved customer satisfaction compliments by partnering with the sales and credit departments to be more reactive to their needs. Maintained 100% accuracy on outgoing shipments and inventory through diligent cycle counting and process auditing.Created KPI measurements for all facets of the operation which ultimately gained 28% productivity improvements from the previous year.

Business Administration And Management, General

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