Don S. Email & Phone Number

ICT Services is a leading provider of IT solutions and services for clients across various sectors throughout Ireland and beyond. As the Managing Director, I leverage my 25+ years of experience in the IT industry to oversee the company's service delivery, account transition, resource planning, and business development functions. I am passionate about delivering high-quality and cost-effective services that meet the needs and expectations of our customers. I work closely with them to develop and implement support strategies that ensure their IT infrastructure runs smoothly and is sufficiently resourced to deal with whatever demands arise. I also lead and develop a team of technical staff, empowering them to use IT service management (ITSM) methodologies and best practices. I aim to provide excellent customer satisfaction, foster long-term partnerships, and grow our market share and revenue.

Listed skills include It Service Management, Management, Service Delivery, Managed Services, and 34 others.