Primary responsibilities are getting our 20+ data sources downloaded and placed in the appropriate places and formatting them in the necessary data formats monthly. Project lead for the annual build and QA testing for the data updates of our legacy software and assembling all files needed for the customers to install software which included US, Canada, and Australia. Streamlined the build and QA process so that they were easily repeatable each year. Provide level 2 technical support of legacy software which includes being involved in customer calls to assist in troubleshooting their issue or training the customer to accomplish what they need.• Very Organized and Quickly Learn New Processes• Getting the job/task done as quickly possible with no errors• Customer Focused; Clear and Concise Communications with Co-Workers and Customers.• Helping Others as Needed• Documenting Processes; Detail Oriented• Alteryx and GDAL for file processing• Cloudberry, FileZilla, and Sharefile to transfer files • Windows and Mac Operating Systems• Oracle (Toad), SQL Server, MS Access, and Postgres(pgAdmin) for Database Queries and Management• RDP and VMWare Workstation/Fusion, and Parallels to use other Machines, Including Machines in AWS for processing• Word, Excel, UltraEdit and Markdown Language to Document Processes and Beyond Compare to Compare Files/Directories
Listed skills include Sql, Unix, Databases, Software Documentation, and 17 others.