Don Segien Email & Phone Number

Costa Mesa, California, United States

• Lead the identification, analysis, prioritization, documentation and implementation ofconsistent key policy and procedure improvements, operating procedures, tools andmethods.• Work with program, product, engineering, and core support services to produce andmaintain world-class documentation, including platform and process documentation.• Contribute to cross-functional process documentation, evaluations and improvements,aligning stakeholders, and driving impact.• Collaborate on the design of new processes with a customer-centric approach for bothinternal and external users.• Learn complex concepts and communicate the information in a way that is engaging andunderstood by non-technical users.

• Documented data analysis tools, procedures, and datasets for SQL Server, Hadoop, and Looker• Developed documentation procedures, formats, and templates• Interrogated SQL and VQL source code to determine and document data lineage over multiple cloud based datasets

Irvine, Ca

• Created work instructions, process flow charts and job aids for enterprise software applications• Ensured alignment to ISO 13485, FDA 21 CFR11, 820.40, and 211.100• Interviewed subject matter experts and conducted independent research• Managed input from multiple authors ensuring high-quality documents and on-time delivery

Irvine, California

• Increased productivity by 67% while improving delivery time, document quality, and customer satisfaction• Developed a web-based document portal, allowing users to quickly find information• Created user guides, operating manuals, and compelling marketing materials for industrial control products

Irvine, Ca

• Edited videos for email marketing campaigns• Created brochures, advertising posters, and product catalogs• Built and maintained websites

San Juan Capistrano, Ca

Managed a design team, code compliance, and configuration management professionals.

Irvine, Ca

Created user manuals for professional digital cameras and audio-video accessories.

Trabuco Canyon, Ca

Creative consulting firm offering video production, graphics, web development, publishing, and training materials.

Managed team of 25 employees including Technical Illustrators, Packaging Engineering, Drafting, Model Shop, Testing Services/Lab, and Corporate Documentation groups.

Managed Drafters, Technical Illustrators, and Model Shop personnel. Created and implemented techniques to enhance efficiency, productivity, and morale.

Led cross-functional teams in the design and introduction of plumbing products and accessories.