• Support the Institute’s Digital Preservation and Virtual Research Infrastructure initiatives• Implement, upgrade and maintain the UNC Dataverse and its ancillary services in collaboration with Harvard’s Institute for Quantitative Social Science• Automate systems installation and configuration using Ansible, Docker, Kickstart and Singularity• Automate continuous integration testing, work closely with Harvard IQSS to improve software quality• Troubleshoot and performance-tune Odum’s VMware cluster, configure and upgrade NetApp storage• Manage cloud-based resources in AWS and GCP using Terraform• Service technologies include Apache, Dataverse, Glassfish, iRODS, LDAP/Kerberos/Shibboleth, Postgres, and R.

• Install, configure and maintain Windows 2012, Macintosh OS X, Red Hat- and Debian-based Linux servers• Manage virtual servers using VMware’s vCenter and ESXi, configure and maintain NetApp storage services• Assumed responsibility for the School’s 65+ CMS-based web sites when the webmaster position was cut• Work closely with faculty and graduate students to develop technical solutions for academic and research projects• Account management through Active Directory, Kerberos and LDAP integration on servers and desktops• Implemented service monitoring and configuration management solutions for uniformity and reliable service• Focus on usability, reliability, and organizational compliance with campus IT security guidelines• Support multimedia and web programming labs, instructor stations, and faculty, staff and student workstations• Emphasis on excellent customer service and demonstrated work ethic in a team-oriented environment

• Responsible for ibiblio's web clusters, powering 2,000+ web sites 24/7/365, up to 24 million hits per day• Responsible for 50 production servers: web, database, radio streams, video casting, legal Bittorrent• Ensure ibiblio's data integrity, plan for disaster recovery, monitor system security• Install, configure and monitor ibiblio's Netapp filers and NFS file servers• Planned and executed a major datacenter migration, moving 50 production servers while minimizing downtime• Manage ibiblio graduate student worker (varying from 3-8 depending on the school year)• Administrative contact for ibiblio as it interfaces with the Fedora Project, the Internet Archive, NCSU's Virtual Computing Lab project, the Linux Documentation Project, and other research projects• Attending member of the Internet Archive's Open Content Alliance and OpenLibrary Project• Grant writing and editing. Submissions to Institute of Museum and Library Services, Red Hat, Inc., private donors.

• Interned for the Technical Assistance Center's (TAC) e-Support and Tools and Training teams• Upgraded, tested and published Knowledge Bases for Web Advising Q&A, graphics and design work• Scheduled internal training classes, coordinated reservation and procurement of necessary resources• Assisted with presentations, course materials, workstations and networking equipment needed for programs• Assisted in bringing the Triangle Linux User's Group to the Cisco campus, which it hosted for a few months