Dontavier Murphy Email & Phone Number

Atlanta, Georgia, United States

I am responsible for assisting with the overall performance of the property's front desk department, including guest satisfaction, brand quality assurance, budget and labor. I supervise the daily operations of the front desk operations and front desk staff, including the supervision of shift closings, bank audits, and daily reports. I am responsible for scheduling the Front Desk Department and adhering to company labor guidelines to ensure proper coverage. I train all front desk staff as it relates to brand and company standards to maximize service culture. I assist with sales and champion the Daily Sell Strategy. I assist with the implementation of front office programs to enhance the experience and provide leisure enjoyment for the guests. I am responsible for maintaining compliance and remaining up-to-date on new initiatives for the brand and company. I inspect and ensure that safety and security standards are being maintained. I support guest experience and satisfaction in all operations ensuring problem resolution. I conduct daily reviews of guaranteed no-show billing, guest ledger, and accounts receivables.

Atlanta, Georgia, United States

Responsible for overall operation of guest services, which includes guest room rental, reservation management, associate staffing, training, record keeping, report preparation, guest relations and to act as property Manager on Duty when assigned.Ensure an environment in which high standards of comfort, service, and quality exist for our guests.

Atlanta, Georgia, United States

Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as requiredMake sure every hotel guest has a pleasant stayCompile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel managementAudit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentagesProcess additional administrative, bookkeeping and accounting procedures as required

Decatur, Georgia

As Senior Pastor of Zion TEC it is my primary responsibility to cultivate the community of believers that have been charged to my care. A few of my routine duties include leadership development, pastoral care and counseling, and biblical instruction. As an ordained clergyman in the universal church of Christ I am permitted to officiate special services such as baptisms, licensing and ordinations, weddings, communions, and funerals.

Atlanta, Georgia, United States

Bachelor Of Applied Science (Basc), Mathematics

College Prep Diploma