Experienced and attentive Loan Officer with several years of experience providing excellent customer service to clients seeking loans. Adept at thoroughly analyzing the financial status of clients and helping them to apply for and obtain the best loans for their lifestyle. Bringing forth a track record of increasing client satisfaction ratings, while working in accordance with all company policies. Ambitious and driven to reach new levels of success.Assessed loan requests and evaluated the needs of clients seeking loans. Respected the confidentiality and privacy of a client’s finances and handled loan rejections with professionalism and helpfulness. Carefully reviewed all loan agreements to ensure their compliance with policies. Worked collaboratively with loan team to ensure the accurate assessment of loan conditions. Remained informed and up to date on finance knowledge by attending conferences and reading related publications. Strived to provide optimal customer service on a daily basis.Licensed States: California, Florida, Texas, Arizona, Washington, Wisconsin, Iowa, New Mexico, North Dakota, South Dakota, Missouri.

Use consultative selling skills to identify opportunities, overcome objections, build relationships and turn cold canvassing into sales.Established impeccable relationships with clients.Created and managed the client life cycle process (starting from the initial sale through all phases of implementation).Ensured positive customer experience by proactively managing and growing customer relationships.Tenacious negotiator and closer; adept in conveying the benefits of products/services and generating customer interest. Quickly learn, master and sell new product offerings.