Donte Davis Email & Phone Number

Dallas, Texas, United States

• Lead analyst solely responsible for provisioning EMP/SERs for Waves 4, 5, and 6 Go-Lives - Wave 4 Go-Live includes: BSW Lake Pointe and BSWMC – Centennial (4500 approx users) - Waves 5 and 6 Go-Live included 5 facilities (approx. 8,000 users) - Maintenance of all dress rehearsals, cutover practices, and pre go-live user activities.• Created SER models that were used for the creation of all non-credentialed providers.• Security SME on echo-epic interface project.• Created testing scripts for new provider and provider update interface workflows.

Hartford, Connecticut Area

• EMP/SER creation and maintenance• Staff augmentation; Maintenance of individual and team work queues to ensure SLA

• Created and updated SER records for all user types. • Performed cutover tasks for Morristown and Newton/Hackettstown go-lives.• Maintained the credentialed errors workqueue for claims held due to missing provider data.• Performed integrated testing of Echo to Epic provider interface to ensure the correct filing of SER data from the echo credentialing system.• Monitored interface error workqueues to ensure the appropriate filing of all SER data.• Performed troubleshooting on interface errors on all SER filing issues.• Validated SER data for referring providers on LexusNexus project.

• Performed maintenance including, but not limited to weekly user inactivation, user build, and application build requests • Assisted with all levels of end user security support• Updated build for physician builder and informatics builder programs.• Updated build for Audit and Compliance users

Chattanooga, Tennessee Area

• Facilitated process of provider record (SER) creation and maintenance• Facilitated process of user record (EMP) creation and maintenance• Performed security go-live tasks including, but not limited to: operational and technical dress rehearsal, cutover, and activation• Performed analysis of peoplesoft HR database for end user record automation• Orchestrated and maintained SER provider workstream and Users and Security Workgroup• Performed daily maintenance tasks to create, update, or deactivate end users (EMP) and provider (SER) records in Epic

• Assisted with standardization of user security• Built new security templates and subtemplates• Performed data courier migration for newly built records• Performed analysis on security classes per job role to confirm appropriate access• Ran reports through Lawson HR database to confirm appropriate provisioning• Manually ran import files for the provisioning of users.

Baltimore, Md

• Assisted with all levels of end user security support• Performed build for physician builder and informatics builder programs.• Performed application build including but not limited to users in Legal, Risk, Audit and Compliance, and Trauma Registry. • Expert level knowledge including, but not limited to EMP, ECL, E2R, LVN, LOR, LPR, LPG masterfiles.• Performed Data Courier migration for application team for security owned masterfiles.• Running training reports to report users trained vs users pending training for provisioning.• Assisted with build of new EMP template/subtemplates for end user support during the Suburban Hospital and JHH Emergency Department implementation. • Provided in-depth analysis of EMP records during 2014 upgrade process• Preservation of critical build during Production copy down• Creation of import files and inactivation of users in non-production environments (28,000 users)

Cincinnati Area, Ky

Remote Analyst assisting with problem ticket queue and build for the new Lindner Center of Hope

Baltimore, Md

• Performing analysis/verification on users for the provisioning through ARM-access request manager. • Creating user templates (EMP) or subtemplates (EMP) for user functionality.• Performing Chronicles exports for analysis.• Meeting with designated business owners to discuss appropriate needs and build for end users.• Executing/overseeing build needs determined by end users. • Reviewing security classes (ECL) to ensure correct user functionality.• Updating/Adding security classes (ECL) to user templates. • Manual migration of Workflow Engine Rule (LOR) records. • Updating LPR (profile) records for chart review user functionality. • Adding print groups to chart review/snapshot LRP (reports). • Updating User Role(E2R) records to effect user workspace functionality. • Migration of EMP, ECL, E2R, SER, LSD and all other data courier enabled records and item profile groups via data courier migration.

Cincinnati, Ohio Area

• User provisioning for ambulatory and inpatient go live. • Creating user (EMP) records for Epic Access after user provisioning. • Creating user templates (EMP) or Subtemplates (EMP) for user functionality. • Reviewing security classes (ECL) to ensure correct user functionality.• Updating/Adding security classes (ECL) to user templates. • Manual migration of Workflow Engine Rule (LOR) records to production. • Manual migration of System Definitions (LSD) records to productions.• Updating User Role(E2R) records to effect user workspace functionality. • Migration of EMP, ECL, E2R, SER records via data courier migration.

Akron, Oh

• Serving as the team captain for a group of consultants which will include physician dedicated superusers and nurse/physician floor support. • Testing nurses and physicians in hospital generated “competency tests” for the following modules: CPOE, Clindoc, Asap, Cadence, Prelude and Radiant. • Creating and/or correcting import spreadsheets of EMP master file. • Importing end users into Epic via Proof of Concept, Epic Test, and Epic Production. • Activating, deactivating, and changing passwords of end users in Epic via User Security functionality. • Creating and/or changing user profiles via User Security functionality. • Reporting help desk ticket issues via ITSM. • Assisting physicians with the understanding of order entry, charge capture, and other CPOE functionality. • Assisting nurses with workflow and understanding of doc flowsheets, order entry, patient MAR (with barcode scanner) and other Clindoc functionalities. • Assisting front desk registration with workflow on registering and scheduling patients via Cadence and Prelude.

Phoenix, Arizona Area

• Was the unit lead for nurses, super users, and physicians in the following units: Adult Progressive Care Unit, Medical Intensive Care Unit, Surgical Intensive Care Unit, and Neonatal Intensive Care Unit. • Assisted physicians with optimizing workflow by defaulting user order sets, creating and copying note templates, and defaulting preference lists. • Assisted physicians with understanding order entry, charge capture, and other CPOE functionalities. • Assisted nurses with workflow and understanding of doc flowsheets, order entry, patient MAR (with barcode scanner) and other Clindoc functionalities.• Assisted Hospital Unit Coordinators with understanding workflow on admitting, discharging, or transferring patients into or out of the appropriate unit.

Norfolk, Virginia Area; Suffolk, Virginia; Woodbridge Virginia

• Providing elbow to elbow support to physicians and clinical staff concerning EPIC Electronic Medical Record System. Go Live coverage includes: CPOE, Radiant, Stork, ASAP, Ambulatory, ADT, and Optime.• Assisting physicians with note templates for expedited updating of patients records. • Assisting physicians with defaulting order sets for easier access.• The following go-live coverage for Sentara has included: Sentara Leigh Hospital, Sentara Obici Hospital, Sentara Norfolk General Hospital (EVMS residents only), Sentara Princess Anne Hospital (Optime) and Sentara Potomac Hospital. • Serving as lead analyst; supervised other consultants, assisted in troubleshooting application issues.• Providing "expedited" training for physicians who were unable to complete computer based training. • Meeting with physicians to ensure proper build to ordersets during the pre-go live phase.

Richmond, Virginia Area

• Provided go-live coverage Bon Secours’ St. Mary’s Hospital in Richmond, VA. • Go-live coverage included: optime, ASAP MD, and CPOE.

• Advised policyholders of coverage and contracts.• Assisted policyholders and claimants with the automobile claim filing process.• Investigated non-injury automobile claims.

• Assisted policyholders with coverage changes concerning their automobile policy.• Assisted policyholders with reissuing their canceled automobile policy.•Assisted policyholders with making payments and referred to subsidiary companies for other policy needs.

• Oversaw the processes and techniques used by fellow fast-food coworkers.• Counted and confirmed cash flow for registry and cash drawers.• Assisted customers with any need or complaint concerning the business.

Master Of Science (M.S.), Reproductive Clinical Sciences - Clinical Embryology And Andrology

Bachelor'S Degree, Pre-Professional Biology