Donte Johnson Email & Phone Number

Since joining System Integrity in 2021 as a Network Engineer, I have successfully carried out a diverse range of responsibilities. Alongside managing jobsites and serving as an IT consultant, my focus has been on the installation and maintenance of Cisco Meraki products, including routers, switches, APs, and security appliances. Additionally, I have managed the associated licensing requirements.My expertise extends to deploying Sangoma VoIP phones, ensuring clear and reliable communication services for System Integrity clients, regardless of their location.As a dedicated Network Engineer, I am committed to maintaining the integrity and efficiency of our network infrastructure. Leveraging my proficiency in Cisco Meraki products and other network technologies, I consistently provide top-notch solutions and support.In my capacity as a jobsite manager, I have successfully overseen project execution, ensuring seamless operations, timely completion, and compliance with project requirements. Through effective coordination with team members, contractors, and stakeholders, I have optimized workflow and achieved project objectives.Furthermore, as an IT consultant for System Integrity, I offer valuable insights and guidance on network infrastructure, security measures, software solutions, and technology upgrades. This enables informed decision-making and enhances the overall efficiency of IT operations.In summary, my tenure at System Integrity as a Network Engineer encompasses managing jobsites, providing IT consultancy, and delivering high-quality network solutions. I am dedicated to contributing to the success and efficiency of the organization.

While freelancing as a network engineer, I have had the opportunity to collaborate with numerous clients across the Maryland area. From the Maryland Department of Health during the Covid-19 pandemic to small businesses like Fusion Partnerships and Assedo Consulting, I have provided my expertise in networking solutions.My responsibilities have spanned various fields, including deploying ethernet cables in office complexes, installing and configuring IDF closets, and implementing network-attached storage devices for secure on-premises data storage. I have also played a crucial role in upgrading outdated switches and routers to the lastest Cisco Meraki counterparts.In addition to hardware installations, I have taken charge of software deployments, such as implementing ConnectWise Manage and Sentinel One for multiple clients. To enhance efficiency within organizations, I have developed custom ticketing portals, ensuring swift resolution of technological issues faced by employees.Recognizing the importance of data security, I have assisted clients in setting up Microsoft Azure's Active Directory, empowering them to effectively manage their computer systems and safeguard their valuable information. Moreover, I have successfully aided clients in recovering from email hacks, restoring compromised data and reinforcing their access controls.Throughout my freelance career, I have consistently demonstrated my commitment to delivering high-quality networking solutions tailored to each client's unique requirements. I take pride in my ability to adapt to diverse environments and provide reliable and secure network infrastructure for businesses of all sizes.

Towson, Maryland, Us

I have trained each individual of their assigned roles within the department of technology from the qualified to inexperienced; I made sure each person were exceeding in their positions within 60 days as the last 30 days I leave to closer independent observation, and during my time with the county, I never had an employee that did not pass their probation period due to technical performance issues, or lack of knowledge. With Retaining to customer disputes, I will say with 100% confidence, I never had a situation that I could not defuse and or resolve, with not only exceptional customer service but employee satisfaction to match. I would approve of the hours worked by each employee weekly for their respective contractors and report it to the director. And with every supervising role there's disciplinary action has to be taken, I take no pleasure in conducting such actions as suspensions, terminations, and off days; however, I will always do what is necessary to ensure the productivity of my organization, team, and the satisfaction of the customer but to avoid such actions I conducted weekly team meeting and under demanding times daily wrap up meetings with every employee to assure employee efficiency and compliance with the department policies and procedures. Consistent environmental priority performance observation and stewardship Reimaged computers for new students and last measure troubleshooting Added new users to the server using active directory and set group policies Bi weekly team and moral building events Migrated Thousands of Windows 8.1 devices to Windows 10 Organization aspirational prominence Innovative cloud save training Weekly ticking performance management Changed user’s passwords upon request using Active directory Repaired liquid damaged motherboards Network troubleshooting Customer experience preeminence Soft Soldering Conducted inventory of various parts and devices

Towson, Maryland, Us

I was taught how to repair various device from hp revolves 810s to dell optiplex 380s. Also I replace and changed projector bulbs and filters. And during State testing season I would prepare the testing area for students setting up the ethernet cables and power adaptors for your and checking the thousands of laptops for the correct firmware and testing software and to make sure that all the laptops were in working order ready for the test.

Owings Mills, Md, Us

It was my responsibility to answer customer calls, handle customer device check in and repair devices from VCRs, iMacs to vinyl record players. It was an environment that required you to move at quick pace with 100% accuracy all projects had to be completed the day the materials needed for its completion arrived. Work also involved soldering chipset to motherboards that needed to be replaced or even wires using strict safety guidelines.

Frederick, Maryland, Us

Frederick, Maryland, Us

During my time with Daly Computers as an audio-visual technician for the Anne Arundel County Schools, I've completed a three-month contract for that position in that time; I have installed Promethean boards, 9.4 surround sound, mounted TVs on hallways, ran CAT 5 networking cables through the ceiling tiles and walls. However, I've had prior experience of the skills used for the job from my own DIY experiences installing projectors in my basement and installing five different 65inch TVs on the wall drywall and brick and a 7.1 surround sound for the basement by myself and family members. • Install promethean smart boards and TVs • Installed camera systems in hallways • Configured staff device to work seamlessly with installed equipment • Installed routers and projects in ceilings • Installing surround sound in music rooms and making it user friendly • CAT5e • Power tools

Associate'S Degree, Computer Engineering

Education record