Donte Walker Email & Phone Number

Cleveland, Ohio, Us

•Imaged Lenovo laptops, and set up workstations neatly so that the new attorneys and partners of the firm can efficiently complete their work •Provided strong, proactive solutions to questions that were posed by the attorneys and partners, creating a relationship and a sense of reliability •Used the software application Sim Track to keep track of assets as well as terminations and new hires •Identified and replaced the defective parts on Lenovo laptops so that there are backup laptops avaliable

Boston, Massachusetts, Us

Enrolled in a leading national career development program with 250 corporate partners graduating 1,500 students annually across ten cities; the one-year program includes college-level coursework, career training, and a six month corporate internship. Participated in Information Technology track, which prepares students primarily for roles in desktop support, IT help desk, and business operations.Earned 18 college credits in Information Technology and English in partnership with Northern Virginia Community College; mastered coursework in computer networking, computer troubleshooting and repair, business writing, professional skills, personal finance, customer service, and critical thinking; completed Cisco IT Essentials course material via Year Up, a Cisco Networking Academy.

Provided security services for employees and customersInformed violators of rule infractionsResponded to all emergency situations

Scheduled appointments with potential customers through personal referralsMaintained standard professionalism and personal sales that set a leadership example for the sales staff Attended weekly staff meetings, advanced training workshops and conferences on personal sales techniques, consumer behavior, time management, and effective communication

It

Information Technology

Education record