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Dontez M Brown is listed as Support Service Analyst @ Amplify // Assisting Administrators with Remote Access Software Through Salesforce at Amplify, a company with 823 employees, based in Memphis, Tennessee, United States. AeroLeads shows a matched LinkedIn profile for Dontez M Brown.
Dontez M Brown previously worked as Information Technology Support Analyst at Amplify and Help Desk Support Specialist I and II at Brightspring Health Services. Dontez M Brown holds Bachelor Of Technology - Btech, Information Technology from Strayer University.
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Established Senior Information Technology Support Specialist with 7+ years of experience in administration, customization, as well as maintenance of software/hardware engineering and design applications.I assist with technological advances and am responsible for 90% of administrative access (in co-operating systems YoY).
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A career timeline built from the work history available for this profile.
United States
-Engineering technical support for administrators to access their curriculum, providing a 78% increase in productivity.- Broadcasting a nationwide application for online government funded public and private schools.- Introducing new innovative virtualization through Salesforce, Streamlining the processes by 56%.- Scheduling meetings through Google.
Louisville, Kentucky, United States
-Analyze and resolve hardware, software, and operational issues within our service level agreements, utilizing ticket system, and Avaya calls.-Operating procedures related to technical hardware and software.-Logged all incidents into an Incident Management System with clear, concise language. -Provided hands-on user support by troubleshooting hardware and.
Remote
-Compiled data prepared and distributed reports analyzing the results. -Assisted in effective program management; identifying poor quality that cost effects working with appropriate staff in analyzing, and compiling data from technical reviews. -Completed a soft reset system access for the clients’ main issues with their router.-Basic troubleshooting to.
-Gathered and prepared statistical data for reporting; making recommendations to management for any training needs.-Administrating and troubleshooting Avaya Aura Telephony, Voice Mail systems, call center systems and IT instant messaging systems for troubleshooting software, organizing the completion of appropriate client set-up and maintenance forms.
Remote
-Successful outcomes on the assistance in PXE for a DHCP/TFTP PXE Server to boot from LAN. -Fantastic ability to create and complete comprehensive, accurate and constructive written reports, included in all Microsoft Office extensions.Worked on DNS, Firewalls, SSL and Network concepts.-Programmed a Java Script gaining an understanding of how to deploy.
-Program Data Entry specialist practicing on coding in Python as well as Java, then placing that practice in live data. -Content and Program Writer for various corporations, Website Design Analyzer, and Mobile Application Testing.-BETA Testing for the University Educational Purposes.
Memphis, Tennessee, United States
-Performs technical and production support duties, both during and after business hours.-Created new processes that required a strong understanding of technology and application development.-Used Oracle Transportation Cloud to optimize the shipment of goods and services provided with in the company. -Identified problems; determined accuracy and relevance.
Memphis, Tennessee, United States
-Organized attention to detail processes for accurate recon and shipping services. -Carefully executed procedures and processed accurate data entry.-Analytical and Logical thinking regarding the materials being handled. -Presented results to client and/or management.
Memphis, Tennessee, United States
-Basic IP Troubleshooting-Performed tasks such as importing data, designing interfaces, modifying configuration options, and scoping custom reports by maintaining consistent security profiles against all platforms. -Testing mobile applications and giving feedback for data recon. -Using data recon information to improve the websites for outsourced.
Other employees you can reach at amplify.com. View company contacts for 823 employees →
Kristin A.
Colleague at Amplify
Dallas-Fort Worth Metroplex, United States
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JB
John Bejarano
Colleague at Amplify
New York City Metropolitan Area, United States
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AS
Arturo Saenz
Colleague at Amplify
Dallas, Texas, United States, United States
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SN
Snigtha Nair
Colleague at Amplify
Alpharetta, Georgia, United States, United States
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PD
Phil Deorsey
Colleague at Amplify
Granby, Connecticut, United States, United States
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VK
Valerie Kucera
Colleague at Amplify
Cathlamet, Washington, United States, United States
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DP
Dana Potter
Colleague at Amplify
Virginia Beach, Virginia, United States, United States
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AM
Antwan Morris
Colleague at Amplify
Peachtree City, Georgia, United States, United States
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AD
Alison Daniel
Colleague at Amplify
Bryant, Arkansas, United States, United States
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BF
Brian Fogarty
Colleague at Amplify
Reno, Nevada, United States, United States
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Quick answers generated from the profile data available on this page.
Dontez M Brown works for Amplify.
Dontez M Brown is listed as Support Service Analyst @ Amplify // Assisting Administrators with Remote Access Software Through Salesforce at Amplify.
Dontez M Brown is based in Memphis, Tennessee, United States while working with Amplify.
Dontez M Brown has worked for Amplify, Brightspring Health Services, Serverplus, Data Recognition Corporation, and Global Linking Solutions, Charlotte, North Carolina.
Dontez M Brown's colleagues at Amplify include Kristin A., John Bejarano, Arturo Saenz, Snigtha Nair, and Phil Deorsey.
You can use AeroLeads to view verified contact signals for Dontez M Brown at Amplify, including work email, phone, and LinkedIn data when available.
Dontez M Brown holds Bachelor Of Technology - Btech, Information Technology from Strayer University.
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