● Utilized Microsoft Office suite, including Outlook and Teams, alongside PowerBI, to effectively showcase company offerings to potential clients up to C-Suite Level.● Employed Workday and Excel for precise financial analysis, optimizing processes to identify and pursuelucrative sales opportunities to be presented to the team, for consistently surpassing targets.● Leveraged CRM systems and database management tools for client relationship nurturing, ensuringexceptional service and support.● Stayed abreast of industry trends through continuous learning, using data analytics and visualization tools, facilitating effective communication of product features and benefits to customers. Resulting in an increase of 15 percent in returning customers.● Presented comprehensive reports and analyses to the team, highlighting key performance indicators and actionable insights to drive informed decision-making.

Orchestrated day-to-day operations utilizing Microsoft Office suite, including Project and Excel, and AWS for inventory management, logistics, and process efficiency. ● Conducted financial analysis using Excel and implemented budgetary controls, ensuring cost-effective operations. ● Spearheaded process optimization initiatives, leveraging Microsoft Planner and AWS for enhanced operational efficiency and productivity, expanding on knowledge of process improvement and cloud storage technologies.● Fostered collaboration across teams by leading various project developments, resolving operational issues, and demonstrating examples of customer satisfaction

● Conduct comprehensive data collection to inform community laws and regulations in Upstate New York. ● Utilize advanced data analysis techniques to present actionable insights to county officials. ● Serveasaliaison between data insights and policy implementation, driving positive change. ● Collaborate with stakeholders to ensure data-driven decision-making processes.