Dontonio Thompson Email & Phone Number

Northville, Michigan, United States

· Develop and maintain day-to-day relationships with internal/external clients· Oversee design, development, and production of Instructor-Led Training (ILT) and Computer-base Training (CBT) to ensure client specifications and deadlines are met · Provide project support research and client asset gathering assistance· Ensure timely and efficient handoffs internally and externally throughout project· Provide status updates to team members, management, and client ensuring client satisfaction through project completion· Schedule and facilitate all project-related meetings (including client reviews), monitoring and assessing project deliverables · Interface with clients and necessary internal and external resources for the successful completion of projects (including external Subject Matter Experts)

· Develop and maintain day-to-day relationships with internal/external clients and vendors· Oversee design, development, and production of Instructor-Led Training (ILT) and Computer-base Training (CBT) to ensure client specifications and deadlines are met · Provide project support research and client asset gathering assistance· Ensure timely and efficient handoffs internally and externally throughout project· Provide status updates to team members, management, and client ensuring client satisfaction through project completion· Schedule and facilitate all project-related meetings (including client reviews), monitoring and assessing project deliverables · Interface with clients and necessary internal and external resources for the successful completion of projects (including external Subject Matter Experts)

· Develop and maintain day-to-day relationships with internal/external clients and vendors· Oversee design, development, and production of projects to ensure client specifications and deadlines are met · Provide project support to Instructional Designers (ID), and assist ID's with research for client assets· Assist Account Manager in cultivating new business opportunities within existing clients, and conducting client analysis· Develop, maintain, and monitor progress reports, project plans, timelines, and budgets· Ensure timely and efficient handoff internally and externally throughout project and provide status updates to team members, management, and client· Schedule and facilitate all project-related meetings (including client reviews), monitoring and assessing project deliverables · Provide scope estimates and revised estimates to the client for approval · Communicate resource conflicts and/or project delays, and review project-billing status with Account Manager

• Managing all aspects of multi-million dollar project (salaries, training, travel, etc.)• Increased annual revenue 10 - 25%• Project Profitability rate ranging from 40% to 50%• Scheduling, tracking and managing Application Engineers (AE) plant support schedules to coordinate with Ford Vehicle Program timing• Ensuring sufficient plant support and resolving support scheduling conflicts with plant activities• Scheduling, monitoring and assessing the creation of on-job aids• Developing and tracking metrics to measure AE support • Developing, implementing and maintaining online database to track and support plant related issues, personnel, training and metrics• Developing CAD/CAM/CAE/PIM Next Generation (C3PNG) training curriculum and courses• Facilitate and supervise the timing and activities for a group of 10 Application Engineers with day to day issues• Seeking new business opportunities• Creating proposals and quotes for new and existing projects

• Scheduling, developing, and assessing the creation of computer-based training to support Application Engineers and plant personnel for Ford’s C3P initiative• Developing and tracking metrics to measure AE support• Developing and monitoring online database to track and support plant related issues, personnel, training and metrics• Developing Ford's VBS VPLC training curriculum, documentation and courses for new VBS initiative• Facilitate weekly meetings with Application Engineers and Ford's Vehicle Operations C3P support group• Leading group of 12 to 17 Application Engineers with day to day issues regarding C3P and VBS issues

Masters, It - Manufacturing & System Administration

Activities and Societies: Stotic Society (Honor Society)

Bachelors, Computer-Aided Design

Activities and Societies: President/Vice President of Alpha Phi Alpha, MHSAA official, EMU Gospel Choir