Technology Analyst
CurrentPartner with Software Developers to deliver new featuresControl point to coordinate hardware, software, and virtual content changesKnowledge source providing information about available productsConsult and collaborated with business areas to provide model and methodology to build nicheworkstations.Facilitate communication of customers' business vision with technology experts to ensure properproactive planningFacilitate workstation training needs of business area and communicate the availability of trainingFacilitate projects, products or applications that impact business areao Bundle business specific products into releaseso Determine implementation strategyo Facilitate issuance testing and implementationo Coordinate sunset process and replacement strategyDevelop and implement workstation solutions – physical and virtual o Determine content and configurationo Work to keep profiles to a minimumo Determine sunset dates Promote and build on enterprise hardware, software, and virtual platforms Approve enhancement requests for supported Workstation Type Coordinate software distribution process for customer group Facilitate creation of load and migration procedure Ensure maintenance of workstation environmental setup and testing procedures Evaluate workstation adequacy to support changes in environment Provide input in project and service areas concerning workstations Identify and resolve quality issues on managed workstations Coordinates activation of and monitors the recovery process for the BCPs/Technical Recovery Plansduring a business disruption event. Serves as an advocate for the Enterprise Business Continuity Management (ECBM) program and allrelated Policies, Standards, and Standard Operating Procedures (SOPs). Serves as the business continuity/technical recovery subject matter resource by maintaining thoroughand up-to-date knowledge and understanding of the overall ECBM program and how it applies to theBRC’s department.