Dontria Simmons Email & Phone Number

Dallas/Fort Worth Area

Coordinate the payroll process for 1,400+ employees in Texas (Dallas, Fort Worth, Allen, Corpus Christi). Ensure audit and controls are met. Respond to payroll related inquiries from employees, managers, and third party agencies as needed. Research and investigate system or payroll issues. Recommend changes, corrections, or process changes to resolve issues. Review time card data in Kronos to ensure correct and complete submissions and sign off by local managers and handle any exception processing prior to payroll closing process. Transmit and balance payroll. Create, balance, and execute file imports and exports. Create and run daily and weekly audit reports and write ad hoc reports to support reporting and compliance.Results & Accomplishments:• Process Documentation. Identified, documented, and implemented improved processes and reports to increase efficiency of HR and HR reporting functions.• Reporting & Compliance. Create and execute numerous daily, weekly, and monthly reports/exports for HR management, key executives and department heads throughout the company, benefit providers, and other HR vendors as appropriate. Reports include vacation and sick accrual reports, salary reports, and sales analysis reports.

Dallas, Tx

Coordinated and prepared the bi-weekly payroll for multiple employee groups and payroll cycles for exempt and non-exempt employees in three different tax IDs including record keeping and reporting. Researched and investigated system or payroll issues. Recommended changes or corrections to resolve issues. Ensured data integrity in Payroll and HRIS systems through audits, reconciliation, and data correction. Processed new hires, terminations, status changes, tax changes, deductions, direct deposits, time card entry, rate change, retroactive adjustments, special pays, etc. Documented workflow and work procedures. Researched time card entries vs. transportation management/dispatch system. Audited, reviewed, and reconciled payroll and post-payroll reports to ensure accurate processing of payments. Analyzed discrepancies; took corrective action as needed. Prepared and processed payroll deductions, computed payroll adjustments, reconciled insurance and benefits deductions. Provided accounting and project management support to Finance, Payroll, Benefits, Accounting and Human Resources departments. Prepared and maintained related payroll records and reports.Results & Accomplishments• Payroll Support. Effectively handled calls from 300+ employees in 8 states in a high-volume payroll team requiring quick turnarounds, accurate processing, and professional and courteous customer service. • Payroll Process Improvements. In conjunction with a taking on additional payroll processing and a new system implementation, business process improvements by the team reduced manual check processing by over 75%, reduced incoming call complaints by 85%, and reduced FedEx costs by more than 67% over 18 months.

Dallas, Tx

Supported payroll administration at Coach America; later hired into position.

Dallas, Tx

Teamed with HR manager to support 350 employees. Assisted with the planning, development, and implementation of all HR strategies and policies. Assisted with the recruitment, interviewing, and hiring of new employees. Performed background checks. Advised and trained managers on disciplinary, performance, and termination procedures. Coordinated with various staff for operational support activities of the unit. Served as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems. Interacted with all levels of employees within the corporate office, as well as hr managers and staff within each division. Assisted HR manager in the administration of benefits, payroll, and other hr activities such as drug testing. Received cross training in payroll to support during absence of Payroll Administrator. Collected and sorted all documents for payroll. Entered payroll information into KRONOS and PeopleSoft. Conducted payroll audit to ensure accuracy. Distributed payroll checks.Results & Accomplishments• Training. Advised and trained managers on disciplinary, performance, and termination procedures.• Safety & Loss Control. Assisted in the development of an effective safety and loss control program. Documented and corrected all reported or observed safety hazards.• HR Strategies and Policies. Assisted with the planning, development, and implementation of HR strategies and policies.

Dallas, Tx

Answered phones to respond to customer orders, general inquiries, invoice questions and customer complaints. Provided customers with product and service information, sold product, and executed orders in OMS/TMS system. Researched billing issues and mis-applied payments. Identified, researched, and resolved customer issues using the transportation management system. Followed up on customer inquiries not immediately resolved. Projected a professional company image through phone interaction.