Don True Email & Phone Number

Newton, Ma

Comfort Keepers South Shore & Cape Cod

Comfort Keepers South Shore & Cape Cod has been providing in-home care in the Greater South Shore and Cape Cod areas of MA. since 2002. Our services include Geriatric Care Management, Skilled Nursing, Personal Care and Homemaking/Companionship.

Natick, Ma

Day to day management, operation, functionality and accountability of the business. Included in this was the management of client interactions and customer service, as well as the recruitment, hiring, training and management of a diversified, multicultural staff.

Brockton, Ma

Infinity Data Corporation - a direct credit card processor and product reseller specializing in small businesses on the east coast.Trained and managed a staff of up to 15 diversified telesales professionals through daily and weekly individual and group meetings.Created and implemented telesales scripts and focused on sales rep productivity which improved sales performance of individuals and the team by over 30 minutes per day per rep.Continuously kept staff engaged and invigorated throughout the day by providing 8 hours of in-isle energy, motivation and coaching.

Dedham, Ma

Lead a team of 8, including Reception, A/R, in-house and remote senior level sales and support. Initiated and implemented marketing and licensing promotions, providing coordination between divisions in US, Australia and the Netherlands.Improved customer satisfaction and retention by reducing support resolution and turnaround from several weeks to, in most cases, less than one day.