Don Voss Email & Phone Number

Florence, Kentucky, United States

Lead sales efforts and manage multiple projects for a commercial contractor and cleaning company, consistently meeting deadlines and maintaining high quality standards. Responsible for developing and nurturing client relationships, project planning, budgeting, and scheduling.Key Achievements and Responsibilities:• Drove significant business growth, increasing gross sales by 20% in 2023 and 15% in 2022 through effective client relationship management and strategic upselling initiatives.• Develop and maintain relationships with key accounts, including Messer Construction, Turner Construction, ABM, Corperex, Aramark, Cushman and Wakefield, CBRE, Tri-Health, and UC Health.• Lead and manage diverse teams of contractors, sub-contractors, and in-house staff, ensuring high-quality project delivery and exceptional customer satisfaction.• Utilize a consultative selling approach to secure new contracts and expand existing client engagements.• Successfully manage multiple concurrent projects by prioritizing tasks based on urgency, resource availability, and alignment with organizational goals.• Demonstrate expertise in project planning, budgeting, scheduling, and financial management.• Excel in risk management, troubleshooting, and problem-solving to ensure smooth project execution.• Skillfully negotiate contracts and manage budgets to optimize profitability while maintaining client satisfaction.

Built and lead a successful small business providing comprehensive Mortgage Field Services and Property Management throughout Ohio. Experienced general contractor overseeing property maintenance, repairs, and construction projects for both residential and commercial properties.Key Achievements and Responsibilities:• Secured and maintained exclusive contracts with major financial institutions, including Chase, Bank of America, and US Bank, showcasing the company's reliability and quality of service.• Implemented effective sales and marketing strategies, consistently acquiring new clients, fostering long-term relationships, and expanding market share.• Manage all aspects of business operations, including sales, finance, project planning, and team leadership.• Oversee property maintenance, repairs, and construction projects, ensuring high-quality workmanship and client satisfaction.• Develop and execute targeted marketing campaigns to generate leads and identify new market opportunities.• Demonstrated expertise in client communications, problem-solving, and delivering exceptional customer service.• Skilled in lead generation, proposal development, negotiation, client consultations, and upselling techniques.• Proficient in financial management, including accounting, budgeting, and optimizing business performance.• Successfully manage and coordinate employees and sub-contractors to ensure efficient project execution.• Continuously adapt business strategies to meet changing market demands and enhance company performance.

Cincinnati, Ohio, Us

Originate Residential and Commercial Loans for Union Savings BankManaged a team of Loan Officers, providing training and mentorship on lending products and sale techniques. Established and grew third-party originations from mortgage brokers, banks, and credit unionsDeveloped a select client base for originating bank portfolio loans, contributing to loan servicing portfolio growth.Conducted cold calls to generate new accounts by selling benefits of products and services.Managed sales pipeline and closing ratio to keep leads current and on track.Assisted Vice President with management of regional mortgage operations.

Wholesale Mortgage Lending of Conventional and Government Mortgage Products.

Us

Account Executive in Central Ohio for this national wholesale mortgage lender for over 6 years. Generated over $1 million in revenue for 5 consecutive years. Closed of 300 loans and $40 million in sales annually. Consistently in top 10 % sales volume. Provided training to new account executives and trainees. Develop and build relationships with mortgage brokers, credit unions and banks.Involved in all aspects of the sales cycle, from prospecting to funding. Known as a product expert and solutions provider in mortgage lending.

Managed and trained a team of Loan Officers. Worked to identify key issues in the company. Originated mortgage loans and developed referral sources of business.